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SamSung DTV 1080P, Model No HL S5687W - All three lights blinking

Customer Question

SamSung DTV 1080P, Model No: HL S5687W - All three lights blinking - Replaced Lamp - LIGHT STATUS: Blinking - Standby-Temp / Off - Time - off / Blinking Lamp - The manual indicates "Lamp cover on rear is not properly shut". I have done everything possible. This cannot be a Lamp cover issue.

When turning on TV goes on for 3 - 10 seconds and shuts off. Standby/Temp and Lamp lights blinking.

Please let know what I need to try next. Thank you.XXX@XXXXXX.XXX
Submitted: 3 years ago.
Category: TV
Expert:  Dan replied 3 years ago.
Thanks for the question. My name is Dan.

Just so I'm clear... standby/temp is blinking, lamp is blinking... timer is off. Yes?

Respectfully,
Dan
Customer: replied 3 years ago.

Yes

 

Expert:  Dan replied 3 years ago.

Ok, thanks. Let's see if we can narrow it down.

Turn the TV off, then put your face down by the lamp door... then turn the TV back on. You should hear the color wheel spin up (uh-wheeeee) like a high speed fan, then you should hear the ballast (fizz... click.... click.... click). Listen closely, these can be faint. Do you hear both?

Customer: replied 3 years ago.

Unplug TV. Turn on - TV goes on for 3-5 seconds shuts down - Standby/Temp - blinking / Timer - OFF / Lamp - blinking.

 

Unplug TV. I have take off the back pannel and replaced "Lamp" yesterday - LAMP - BP47-00023A (UHP 120W/132 1.0, ESS,65).

 

From what I have read the lights are indicating - "Lamp cover on rear is not properly shut". I have inserted lamp chassie - screwed the chassie in place. Put the back plastic panel place.

 

Plug in TV - Turn on TV - Goes on for 2-5 seconds and then the blinking lights. Used Can - Air and clean out back. No dust - Very Clean.

 

What next...?

Customer: replied 3 years ago.

Yes to your question. I hear all the noises. Thank you.

 

Customer: replied 3 years ago.
Do you need more time?
Expert:  Dan replied 3 years ago.
Make the room dark and look down into the back of the TV or through the exhaust fan port on the rear... does the lamp illuminate?
Customer: replied 3 years ago.
General Information: SamSung DTV 1080P, Model No: HL S5687W - All three lights blinking - I replaced Lamp - unplug TV, taken off the back panel and replaced "Lamp" LAMP - BP47-00023A (UHP 120W/132 1.0, ESS,65) - Paid $ 156.90. Did not touch bulb...

 

CURRENT TV STATUS: LIGHT STATUS: Blinking - Standby-Temp / Off - Time - off / Blinking Lamp

 

When turning on TV goes on for 3 - 10 seconds and shuts off. Standby / Temp and Lamp lights blinking. The manual indicates "Lamp cover on rear is not properly shut".

 

Note: Unplug TV off, then turn the TV back on. I hear the color wheel spin up (uh-wheeeee) like a high speed fan, then you should hear the ballast (fizz... click.... click.... click)

.

Note: Clean back from all dust particles with canned air.


Note: Lights are indicating - "Lamp cover on rear is not properly shut". I have inserted Lamp cabinet and - screwed the container in place. Put the back plastic panel place.

 

CURRENT TV STATUS: LIGHT STATUS: Blinking - Standby-Temp / Off - Time - off / Blinking

 

Note: Yes, Lamp lights - up I did not put the entire TV back lower back panel pack on the TV. Do I need to do this?

Customer: replied 3 years ago.

Note: Yes, Lamp lights - up I did not put the entire TV back lower back panel back on the TV. Do I need to do this?

Customer: replied 3 years ago.
I figured the problem out - there is a small spring loaded blue lever on back. Lever needs to be in the forward position - back panel pushed it in the forward position.
Customer: replied 3 years ago.

Please close this ticket. I figured out the problem. - There is a small spring loaded blue lever on back. Lever needs to be in the forward position - back panel pushed it in the forward position...

 

I figured out the problem myself. Have a great day. Thx

Expert:  Dan replied 3 years ago.
Ok, take care!

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