Login|Contact Us
Question and Answer

TV

Ask a TV Question, Get an Answer ASAP!

  • Ask A Question
  • Browse Answers
  • Meet The Experts
  • How JustAnswer Works

Hi. Our Philips flat TV wont turn on. When its been on and

 
Aric's Avatar
  • Answered by:Aric
  • Technician
  • Positive Feedback: 96.6 %
  • Accepted Answers: 7732
Verified Expert
in TV

Recent Feedback

Positive
It was worth the price to find out if I could easily fix it or pay for extensive...
Positive
sorry on a fixed income.
Positive
Thank you for your advice. You simply confirmed what I originaly thought would...
Positive
Helped answer my question. Good help
Positive
First time using Just Answejust so any frustrations were just me learning the...
Positive
good job that;s what i was thinking they where
Positive
he did a good job need new lamp good job what i needed to know
Positive
Type your review here...
Positive
Excellent help! Exactly what I needed. Thanks!
Positive
well answered.

Customer Question

Hi. Our Philips flat TV won't turn on. When its been on and working, there's been a small green light lower left on tv. Now there's a small blinking red light and the tv's not responding. Help! Thanks :)

 

Optional Information:
Make: Philips
Model: 37PF7320A/37

Already Tried:
Put remote into different modes and tried to start it. Unplugged from wall, plugged back in...in case it needed reboot.(FYI, The power-on button on the tv has never worked; the remote has always been used. We didn't address that defect as we could get it on with the remote.) Small red blinking light lower left since not starting.

Submitted: 610 days and 19 hours ago.
Category: TV
Value: $28
Status: CLOSED
Picture
Expert:  Aric replied 610 days and 19 hours ago.

Hello, My name is XXXXX XXXXX X will be glad to assist you.

 

Can you tell me how long you've had the set for?

 

Also, is the blinking light continuous, or in a pattern (such as 6 blinks, pause, 6 blinks, pause, etc.)?

 

Lastly, were there any storms or power outages in your area just prior to this happening?

Customer replied 610 days and 19 hours ago.

Not sure how long we've had it....3 - 5 years. The blinking red light is in a pattern of

1 long red blink, pause, 4 quick blinks...repeats.

No storms or outages.

Accepted Answer

Picture
Expert:  Aric replied 610 days and 19 hours ago.

Thank you for the reply.

The flashing light code would indicate that there is a short inside the set stopping it from fully powering up.

It is most probable that there is a failure on the power supply board inside the TV. Commonly the capacitors on this board will receive a surge and then fail. They can sometimes be visually verified by removing the rear of the set and inspecting them for bulges or leaking fluid at the top or the base of the caps. This is the most common mode of failure for these sets. There is also a small 1/4 watt 100 ohm resistor that is on the power supply that is known to fail.

The capacitors are located on the power board inside the set, where the AC cord plugs into and can be replaced by a Tech for no more than $150 parts and labor if this is the case. The power board itself will run you roughly between $350-$450 to have replaced.

The set definitely requires component testing and replacement in order to get it to function properly again. Unfortunately there is no sequence of buttons or reset you can perform to get the set working again.Do you have any experience testing live voltages, or soldering on electronic equipment?

If not, then I would suggest using the link below to locate a technician in your area:

http://www.tvrepairpros.com/

If you need further assistance, let me know.

If this answers your question, please click "Accept", as it is the only way we Experts get paid for our knowledge on the site. Tips and Bonuses are welcome and appreciated!!

Aric Kimball40764.8418396181

Expert TypeTechnician
Category: TV
Pos. Feedback: 96.6 %
Accepts: 7732
Answered: 8/9/2011

Experience: 10 years installing and repairing TV's and AV

Ask this Expert a Question >
 
Tweet

5 TV Technicians are Online Right Now

Ask Your Question Now
Tv Questions Date Submitted
my 42 " LG LCD tv has gone off no sound and no picture the 4/10/2013
tv turned off with remote, will not come on and no power light 4/10/2013
So I have a Panasonic Plasma TV Model # XXXXX The other 4/10/2013
I have a Vizio 50" smart tv and it only has sound when on netflix. 4/9/2013
The picture is too big for the screen on my phillips tv. It 4/9/2013
I have a toshiba SD-V395 player. I recently bought a HD-TV. 4/9/2013
I have an older model 40" TV #HLR5067W. I'm trying to get 4/9/2013
I have a Samsung 40 inch LED tv SRS(?) and I am uncertain of 4/9/2013
Have Vizio tv, trying to access Pandora radio. Have put http://www.pandora.com/vizio 4/9/2013
i have a samsung hc-p4752w tv its volume keeps raising on its 4/9/2013
RSS
Next 10 >
Ask A TV Technician
Type Your TV Question Here...
characters left:

Top TV Experts

See More TV Technicians

In The News

Nbc
Washington Post
New York Times
Cnn
Learn More

How It Works

  • Ask an Expert
  • Get a Professional Answer
  • Ask Followup Questions
  • 100% Satisfaction Guarantee
Learn More
close
Find Expert answers related to your question.
Sign up using email
We will never post anything without your permission.
Already have an account? Sign in

Ask a TV Technician

Get a Professional Answer. 100% Satisfaction Guaranteed.
264 TV Technicians are Online Now
Type Your TV Question Here...
characters left:
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
Truste
Contact Us | Terms of Service | Privacy & Security | About Us
© 2003-2013 JustAnswer LLC