Hello JA Customer I have been fixing Tv and Electronics since I was 5 years old With better than 20 years experience and 17 years in business
You need a firmware update
you need a USB stick
download this file
then install to Flash Drive USB
then install USB in the tv
plug in the tv with the drive in it
allow it to flash
when it stops turn the tv on
do not pull the drive out of the tv untll the tv has a picture on it
Thank you for your prompt reply. I downloaded the above file and kept getting an "invailid file cannot open" message. Do you have futher suggestions or a different location that I could obtain this file in a unzipped form. Thanks again.GWZ
you have to unzip it do you have winzip?
Yes I do. WinZip tells me that it is a spanned file and I need to insert the last disc of the media set. It is not a complete zip file.
it must be coruupted ill get you another one
Ok give that one a try
there was a definatly a prob with the last file!