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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Samsung hd tv won,t turn off with remote. Fanged batteries

Customer Question

Samsung hd tv won,t turn off with remote. Fanged batteries still won,t turn off.
Also when I hit on off button it turns on and off DVD player.
Now DVD player won,t get a good picture .
Thank you
Diana
Submitted: 5 years ago.
Category: TV
Expert:  Tim Nolan replied 5 years ago.
Thank you for posting your question on Just Answer! I will be happy to help you with this problem. Can you please give us some more information so I can better answer your questions.

-What is the model number for the television? (this can be found on the back of the unit)
-How old is the unit?

Please give me this information and I will be happy to assist you further.

Thank you,
Tim Nolan
Customer: replied 5 years ago.
Model#. Up-t4254
Hpt4254xxaa
Date on back of tv. August. 2007
Expert:  Tim Nolan replied 5 years ago.
On the top of the remote, do you see the button that says TV? Press that button, does it work then?
Tim
Customer: replied 5 years ago.
Oh, my gosh thank you yes I hit the tv button and now it turn a on and off!
VCR is also samsung acts like it plays fine for about 2 min then the pictur is all a mess.
So nothing to do with tv remote??
Any suggestions? [email protected]
Expert:  Tim Nolan replied 5 years ago.
Can you describe to me what the problem with the picture is?

Tim
Customer: replied 5 years ago.
It seems to play for about 2min. Then the picture is just grey a little color just jumping all over screen. I did run DVD cleaner tape thru machine , once maybe do again? I did buy it with the tv so is the same age. Thank you [email protected]
Expert:  Tim Nolan replied 5 years ago.
If you press the MENU button on the tv itself, does the menu show clear or is it affected too?

Tim
Customer: replied 5 years ago.
I put in DVD to play , hit play then hit menu mode on tv. Picture was still messed up.
Tv seems to be great just picture messed up on movies I play.
Just need a new DVD player??
Thank you
[email protected]

Expert:  Tim Nolan replied 5 years ago.
If you press the MENU button on the tv itself, does the menu show clear or is it affected too?