Hello JA Customer I have been fixing Tv and Electronics since I was 5 years old With better than 20 years experience and 17 years in business
Do you have a blinking light?
If I press power button, it will turn on red LED. but TV screen doesn't show anything.
but there is grey lit on screen and disappear immediately.
so the red light stays on or starts blinking?
and if so how many blinks?
when I press the power button, LED light stays on not blinking.
I hear FAN sound from top back of the TV. seems like power is going thru TV but not on the screen.
What happens if you push menu on the side of the tv?
do you see a menu?
not at all. no other button is working except power button.
This is highly unusual for this tv
it uasully will throw an error code
when there is no pix
I tried remote control but none of the button was working.
it wont turn on or off from the remote?
did this problem just happen?
Early today morning, there was power outage for about 3 hours.
or did somehing happen Dropped...power surge .....storm....turned it on it was like this??...
it happened today.
im not sure if this will work
since its not listening to the remote
but lets try a reset
hold the vol down on the tv
at the same time hold MENU on the remote
hold both for 8 secs
tell me if you see anything?
ok, just a minute, i will try now.
tried but no effect.
ok do it again just to be sure
then unplug the tv
make sure you have the remote where the tv can see it
if the tv went ino service and we just cant see it
it will reset itself when we plug it back in
otherwise you have a bad A board
i just did as you said.
but as I told you except power button on TV no other button was working.
tv remote control was not responding. other button on the right side of TV was not working, either.
yeah i was afraid of that
you need a new board
out of stock
i found that board from google. but do you think it will fix the problem.
the rest of the tv apears to be running
good, I can do some electronic work since I am a computer engineer.
also, I saw when Bestbuy technician was fixing this TV.
one more question,
are you sure,
is right one? to be sure.
you will have to compare with whats in the tv
it should be right
but there is an A version of this tv and some parts are differerent
I will open the back of the TV and look at the version and order part..