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We have a 8 year old rear projection tv and it has been working

 
Bernard S.'s Avatar
  • Answered by:Bernard S.
  • Installs and troubleshooting
  • Positive Feedback: 99.4 %
  • Accepted Answers: 560
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Customer Question

We have a 8 year old rear projection tv and it has been working fine.
We tried to turn it on last night and nothing.
The remote wont turn it on. I pushed the power button on the tv, nothing.
I checked the plugs and they are fine.
Unplugged it and tried different outlets, nothing.
Any ideas?
How long do these kind of tv's last?

 

Optional Information:
Make: Phillips
Model: 60 inch rear projection

Submitted: 715 days and 4 hours ago.
Category: TV
Value: $17
Status: CLOSED

Accepted Answer

Picture
Expert:  Bernard S. replied 715 days and 4 hours ago.


Bernard S. :

Hi bzpj....,

Bernard S. :

8 years without a repair is good. Do you get any power light indication on the TV at all?

Bernard S. :

Have you experienced a power loss recently?

Bernard S. :

Was the picture good before this happened?

Customer :

no power light on the tv at all.

Customer :

no we have not had a power loss.

Customer :

picture had been fine the day before.

Bernard S. :

Have you checked the outlet with a lamp?

Customer :

yes.

Bernard S. :

If there is a power strip being used, you should plug a lamp into the power strip.

Bernard S. :

Sometimes it is just the power strip.

Customer :

the outlet is fine. my cable box is working. I tried the tv in different outlets, nothing.

Bernard S. :

The reason I ask is that you more often will see at least a power lamp light up on the TV, even when it has a power supply problem.

Customer :

I tired it in the power strip also, nothing. But other items on the power strip are working.

Bernard S. :

Do you have an electronics or electrical background?

Customer :

unfortunately, no.

Bernard S. :

The TV is dangerous to work on without knowledge because it holds high voltage in the capacitor(s) EVEN when you unplug the TV.

Customer :

given the age of the tv, do you think its worth having someone come out to look at it.

Bernard S. :

A completely dead TV (as you describe) will require opening the cabinet which the manufacturer will NOT recommend.

Customer :

what is the average life expectancy of a rear projection tv

Bernard S. :

If you were happy with the TV and depending on finances....?

Bernard S. :

The life expectancy of this technology is anywhere from a few years to maybe 12 or 15 depending on how much you use the TV.

Customer :

what do you think may be the problem?

Bernard S. :

Many technicians today are reluctant to work on these because they are tricky.

Bernard S. :

I think that there is a good chance a tech might find an simple solution... The cost being approx $150.00 to $250.00

Bernard S. :

I would NOT have a major repair done to the TV.

Customer :

good to know

Bernard S. :

A major repair would be expensive and it's likelihood of success can not be guaranteed.

Customer :

I was thinking that also...

Bernard S. :

If it something like a blown fuse to the power supply or other simple component AND you were happy with the TV then, you may be able to get a few more years from the TV.

Bernard S. :

New TV are very impressive if you are ready to change over to HD.

Bernard S. :

You can also obtain the large screen for less than a major repair on this TV.

Customer :

thanks for the info.

Bernard S. :

You're welcome.

Expert TypeInstalls and troubleshooting
Category: TV
Pos. Feedback: 99.4 %
Accepts: 560
Answered: 6/1/2011

Experience: 22 years TV retail sales, service and installations

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