The sound suddenly went out on my mother's philips television. It is an a tube type tv, Philips, I think this is model number -20SP47S301, manufactured in 2002. The tv displays the word "mono" which I don't remember seeing before. I tried messing around with the remote, but could not find anything to click that brought the sound back.Any suggestions?
Unpluging and plug back in.
Using the remote to get to the sound menu and seeing if there was any items there that I could adjust. Found nothing.
Thank you for posting your question on Just Answer! I will be happy to help you with this problem. Can you please give us some more information so I can better answer your questions.-How old is the unit?- Do you have this problem while watching all different devices hooked to this television? (DVD player, cable, satellite, game counsel, etc.) Please give me this information and I will be happy to assist you further. Thank you,Tim Nolan
date on back of TV says 2002
There is only a cable box hooked to the tv. The sound does not come on with the cable box hooked to it or without.
How is the box hooked to the tv?The choices are:Component cables: 5 wires between the tv and the device, these are color coded on the end and have a green, a blue, a red, a white, and another red cable Composite cables: 3 wires between the tv and the device, these are color coded on the end and have a yellow, a white, and a red. HDMI: 1 wire between the tv and the device, this is a single wire and looks like a computer plug on each end, similar to a large USB connector. Coax: This is 1 wire between the tv and the device as well. This is the normal cable wire with the end the screws
what happens if you use the philips remote to go into the menu and change the audio setting to Stereo?Tim
Factory trained TV repair technician. U.S. NAVY trained.
I have been using the philips remote, and going to the catagory called"sound", but I don't see anything that tells me how to change it to stereo. How do I change it to stero?
You do not see a setting for stereo/sap/mono? This might be under setup.Tim
the setting is there in the sound section, but i do not know how to select it. How do I select things in the menu using hte phillips remote?
What buttons are you using to move through the menu?Tim
play, stop, fastforward, rewind
Cant you move to the right and then move up and down to select?Tim
it shades in the option but it doesn't actually allow me to select it. How would I get it to let me do that?
(btw, your now speaking with Meredith's 14 year old daughter, she's taking my brother to see a friend and should be back soon. That's why I sound so ignorant)
Once you move over to the right you should be able to move up and down to select the different options?Tim