How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask TV Tech1 Your Own Question
TV Tech1
TV Tech1, Technician
Category: TV
Satisfied Customers: 5312
Experience:  30 Years experience. Authorized Warranty servicer.
26807325
Type Your TV Question Here...
TV Tech1 is online now
A new question is answered every 9 seconds

My Panasonic Viera wont turn on. The on light in the bottom

Resolved Question:

My Panasonic Viera won't turn on. The "on" light in the bottom left corner just keeps flashing on and off. I'm sure I just pushed a wrong button, but can't figure out which one or how to turn it back on.

Please help...
Submitted: 5 years ago.
Category: TV
Expert:  TV Tech1 replied 5 years ago.

When you turn it on, listen to see if the relays click on. If so, listen to see if they also click Off.

 

If they click on and stay on, do you see the display "gently light up" ? The display has to "prime" before it displays a picture and sound.

 

Do you happen to notice if the on light starts flashing a consistent number of times, pauses, then flashes the same number of times again, and pauses again, or does it constantly flash with no pauses? A pause is usually 2 or 3 seconds.

 

Let me know if you can at least get the TV menu to appear too.

 

Also, can you get the Model number either off the center sticker on the back, or look on the right edge of the back cabinet? Panasonic puts their model number in both places.

 

 

Customer: replied 5 years ago.

Hi,

 

There is no sound indicating that the relay is turning on or off. No sound at all. And the flashing light flashes twice, then pauses, then flashes twice, etc.

 

Model number is XXXXX

Expert:  TV Tech1 replied 5 years ago.

Hmm, it sounds like the P board isn't delivering the 6 and 7 Volt supplies for your relay.

 

The part number for the P board is -- N0AB3GH00003

 

I had some problems Googling the part number...ended up getting a whole bunch of German showing up.

 

So I went to Encompass --

 

https://www.encompassparts.com/webwiz/wwiz.asp?wwizmstr=WEB.SEE&partnumber=6824306

 

Copy and paste the part number I gave you into Encompass's Part search box.

 

That is really the only place that sells the part. Usually you can find 3 or 4 suppliers of Panasonic parts, and I suspect the SIZE of your TV set is the reason why there aren't a lot of suppliers. I suspect the parts and the cost of the TV set may be too close to each other.

 

Anyways, if you remove the back cover here is a picture of the P board and it's disassembly --

 

graphic

 

 

Pretty simple to replace, hopefully Encompass will get the board restocked.

 

If you have any questions, just ask

If you are finished, please press the ACCEPT button.

Tips are greatly appreciated !

 

Thank you.

 

TV Tech1 and 3 other TV Specialists are ready to help you