How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Mike G. Your Own Question
Mike G.
Mike G., Technician
Category: TV
Satisfied Customers: 5885
Experience:  10 Years Audio Video Repair & Setup
Type Your TV Question Here...
Mike G. is online now
A new question is answered every 9 seconds

I have a Mitsubishi WD-60735 rear dlp tv. Lately, the picture

This answer was rated:

I have a Mitsubishi WD-60735 rear dlp tv. Lately, the picture has been getting dimmer and dimmer. The colors appear to be fine, just the overall picture is dark. I've adjusted the contrast and reset all colors back to default and it still is hard to see the tv. If it's during the day, you can forget about seeing anything on the tv. Are my bulbs going out?


Sorry to hear about your problem, I will be happy to help. I hope you find the time and information I provide to be valuable and will honor the good faith system of this site. Please be aware the answer to your question may not be good news and the procedures that are required to solve your problem may be complex and could involve replacing parts that can be expensive.

Solving your problem depends a lot on your ability to follow directions very carefully, be patient, and continue the communication process with detailed responses. The more information you provide the better chance of solving your problem.

Yes, it indeed seems that your lamp is going out. The lamp is designed to run for about 6000 hours then go out. It is made to be fairly inexpensive ($100-$200) and simple to replace (goes in a trap door on the back of the Tv). I strongly suggest you get an original Mitsubishi product because generic lamps can fail early or even sometimes not work at all. Here is the lamp you need:


If you need further assistance please reply to this topic, I am here to help. Thanks for using Just Answers and don't forget to click the ACCEPT button.


Mike G., Technician
Category: TV
Satisfied Customers: 5885
Experience: 10 Years Audio Video Repair & Setup
Mike G. and other TV Specialists are ready to help you
Customer: replied 5 years ago.
I figured that was it, just want reasurance. Thanks for the help and the link!
Customer: replied 5 years ago.
Ok, shortly after I asked this question, the tv shut down with nothing but a red light. It would not power back on even after leaving it unplugged for an extended period of time. I went ahead and ordered the replacement bulb, the tv now comes on for 30 seconds with no video, just audio, then powers back down with the red light. All the research shows bad lamp or capacitors, maybe the ballustus or color wheel... I've checked the power supply and there are no damaged capacitors. Any suggestions on if maybe something else is wrong that I can check?

Get the shutdown error code-

Make sure lamp, lamp door, back cover, etc is installed properly.

Plug in Tv.

After Tv initializes press power to turn it on.

The Tv should try to turn on a few times then shutdown with the red light.

Go up to the front panel on the Tv, press and hold MENU + DEVICE (INPUT) until a light on the front starts blinking a two digit code like 3 blinks pause 4 blinks repeat, or 5 blinks pause 6 blinks repeat, etc.

Report back here with the error code.


Other thing you can do is pull out the old lamp and look at it. If you see dirty dingy inside, cracks on the reflector, shattered pieces inside, bulging area at the bottom of the stem, then the lamp is worn out.



Customer: replied 5 years ago.
The old lamp is dirty and has a burnt appearance, so I'm assuming it's bad. The code I get is 6 blinks then a pause, then 6 more blinks.

ya, 66 error is lamp error



Customer: replied 5 years ago.
Copy that. I'll send this one back and hope for a quick replacement...

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

  • I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache. VM United States
< Previous | Next >
  • I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache. VM United States
  • I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all. Windy USA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY

Meet The Experts:

  • Louie



    Satisfied Customers:

    25+ yrs. experience in the field and 5+ yrs. online, down to component level.
< Last | Next >
  • Louie's Avatar



    Satisfied Customers:

    25+ yrs. experience in the field and 5+ yrs. online, down to component level.
  • Rod's Avatar


    TV & Communications Sys Repair

    Satisfied Customers:

    FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.
  • Pete's Avatar


    Electronic Engineer

    Satisfied Customers:

    Over 16 years of experience installing and repairing electronics.
  • Steven's Avatar



    Satisfied Customers:

    Ma. Master Technician Lic. Authorized Warranty Support.
  • euro-pro llc's Avatar

    euro-pro llc


    Satisfied Customers:

    20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,
  • Daniel's Avatar


    Electrical Engineer

    Satisfied Customers:

    BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert
  • Conrad's Avatar



    Satisfied Customers:

    Training on many types of consumer electronics, training on Sony Samsung and JVC