How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Michael Your Own Question

Michael
Michael, Technician
Category: TV
Satisfied Customers: 727
Experience:  6 Years component level TV repair. Ex-Military RADAR and radio repair.
11676743
Type Your TV Question Here...
Michael is online now
A new question is answered every 9 seconds

Hitachi ultra vision rear projection TV--picture is double

Resolved Question:

Hitachi ultra vision rear projection TV--picture is double vision with cable and DVD. Each face or letter is projected side by side--usually red letter blue letter--Is this repairable? or what is the problem.
Submitted: 3 years ago.
Category: TV
Expert:  Michael replied 3 years ago.

Thanks for choosing JustAnswer for your TV question!

 

I am afraid you have some shorted transistors in the TV.

 

when the colors have blue, yellow, or red outline look, or are way out of whack, you have a hardware failure inside the tv set. This is THE MOST common problem on big-screen TV's.

When the convergence amps go out you cannot adjust or move the projectors. The magic focus (if present) will be no hope I'm afraid. You may not be able to realign that picture without some new parts unfortunately. Read on...


There are some circuits that align the RED, GREEN, and, BLUE, picture tubes to make the picture you see.

**Please understand that by opening a TV you are exposing you self to many dangers, including electrocution. Be sure that the set is un-plugged and keep one hand behind your back whenever possible to avoid a shock through the heart as this CAN KILL YOU. If you have zero electronic experience I would not attempt this repair.**
OK, public service announcement over.



The components that do that job are called "convergence" circuitry. The usual components to fail are the "Convergence Amplifiers" which are usualy a pair of Integrated Circuits mounted to a large heatsink. (STK-392) may be printed on the IC along with some number such as 110, 160, 120. In Hitachi the designation on the circuit board are usually IK03 and IK04 on the right hand side if looking from the rear of the TV.


Also look for burnt resistors around these components, as it is very common. If the problem is isolated to only one color the replacing those STK amps and any burnt resistors will fix it. If all the colors are out of whack (Red, green, and blue, like a 3d effect all over) then you are likely looking at a fuse gone bad in the voltage supply to those amplifiers. Usually Sony or Mitsubishi have these fuses. The fuses (called "pico-fuses") are generally orange, or green, with no color stripes like resistors have.


You can look up these parts online easily with the exception of the burnt resistors and fuses which you usually need a manual(which you can also purchase online). The STK's price will vary from $15-$90 depending on which one, and the resistors have to be of the metal oxide type so as not to change value with heat.

One place to get parts is www.partstore.com


You can call Hitachi customer support at the number in your owners manual.

They do this for free so you can get your set repaired.

It will cost you approximately $300 to get your TV fixed. Up to you whether it is worth it or not, I say YES.


Hope that helps!



Mike

Michael, Technician
Category: TV
Satisfied Customers: 727
Experience: 6 Years component level TV repair. Ex-Military RADAR and radio repair.
Michael and 5 other TV Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache. VM United States
< Last | Next >
  • I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache. VM United States
  • I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all. Windy USA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • TV Tech1

    Technician

    Satisfied Customers:

    4800
    30 Years experience. Authorized Warranty servicer.
< Last | Next >
  • http://ww2.justanswer.com/uploads/TV/TVTech1/2013-3-25_625_TECH1Nobanner.64x64.jpg TV Tech1's Avatar

    TV Tech1

    Technician

    Satisfied Customers:

    4800
    30 Years experience. Authorized Warranty servicer.
  • http://ww2.justanswer.com/uploads/OR/OriginalSeadog/2011-7-22_191917_ProfilePicture.64x64.jpg Rod's Avatar

    Rod

    TV & Communications Sys Repair

    Satisfied Customers:

    2354
    FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.
  • http://ww2.justanswer.com/uploads/benimur/2009-03-29_003401_id_2.jpg Louie's Avatar

    Louie

    Technician

    Satisfied Customers:

    2208
    25+ yrs. experience in the field and 3+ yrs. online, down to component level.
  • http://ww2.justanswer.com/uploads/P0/p0llinate/2011-4-27_174649_tucker.64x64.JPG Nathan's Avatar

    Nathan

    Installer

    Satisfied Customers:

    1683
    Custom home theater installer, authorized dealer top brands.
  • http://ww2.justanswer.com/uploads/ST/steven.benoit/2011-4-1_194735_untitled1.64x64.jpg Steven's Avatar

    Steven

    Technician

    Satisfied Customers:

    1366
    Ma. Master Technician Lic. Authorized Warranty Support.
  • http://ww2.justanswer.com/uploads/IT/ITPeter/2011-5-3_23187_Pete.64x64.JPG Pete's Avatar

    Pete

    Electronic Engineer

    Satisfied Customers:

    1260
    12+ years experience installing and repairing electronics.
  • http://ww2.justanswer.com/uploads/3G/3guk/2011-1-15_132320_D1SC01363.64x64.jpg James's Avatar

    James

    Technician

    Satisfied Customers:

    1154
    AV Service Engineer (4 Years)