How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Pete Your Own Question
Pete
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 16558
Experience:  Over 16 years of experience installing and repairing electronics.
30970729
Type Your TV Question Here...
Pete is online now
A new question is answered every 9 seconds

Our Sanyo has a picture but no sound. All other TVs in the

This answer was rated:

Our Sanyo has a picture but no sound. All other TVs in the house have sound. What is the logical problem? Thank you SORRY, MY HUSBAND JUST GOT THE SOUND BACK. HE TURNED THE TV OFF AND BACK ON AGAIN AND THE SOUND CAME BACK. PERHAPS IT WAS A RESET BUTTON??????????? I AM SORRY TO BOTHER YOU, BUT WE WILL PAY THE $17 FOR YOUR TROUBLE,. PLEASE ADJUST OUR PAYPAL PAYMENT FROM $30 TO $17. WE WILL USE YOU AGAIN!

Electronics Pete :

Hello and welcome to JustAnswer!

Electronics Pete :

What source are you viewing on your Sanyo TV? (Satellite, Cable, DVD, TV?)

Electronics Pete :

If your volume is turned up and the Mute function has not been activated, then the problem is caused by an internal failure.

Electronics Pete :

This could be in either the power supply board or the main logic board.

Electronics Pete :

To have the power supply board repaired will cost around $150.

Electronics Pete :

To have the main board repaired will cost around $300.

Customer:

Pete, Did you read my updated Post? My husband found the problem, but we will pay $17 for your trouble. Is that OK? If so, please adjust our Pay Pal payment. Thank you so much. We will use you again.

Electronics Pete :

Hi, just got your updated post. Thanks for letting me know you got it sorted.
Your Paypal payment is held until you click Accept.
Please click Accept if you are happy with my assistance and I will get Customer Services to adjust your payment.

Electronics Pete :

Many thanks for using JustAnswer!

Customer:

OK Pete. Thanks! Just have Customer Service adjust PayPal from $30 to $17. I appreciate your time.

Pete and 2 other TV Specialists are ready to help you