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mitsubishi television wd 73737 wont stay on. The green light

 
Steve the TV Guru's Avatar
  • Answered by:Steve the TV Guru
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Customer Question

mitsubishi television wd 73737 wont stay on. The green light flashes, blue welcome screen comes on, then TV shuts off? i cant find a reset button on the TV

 

Optional Information:
Make: mitsubishi
Model: wd 73737

Already Tried:
unplugging it, turning on and off, searching for reset button (did not located) checked manual for troubleshooting and it referred me to the reset button that i can't find

Submitted: 806 days ago.
Category: TV
Value: $17
Status: CLOSED
Picture
Expert:  Steve the TV Guru replied806 days ago.

Hi and welcome to Just Answer. I'm sorry to hear about your TV. I will try my best to give you a precise and accurate answer.

 

Ok. Power the TV up and let it switch itself off.

 

ON THE TV, press the MENU and INPUT (or DEVICE) buttons together for 5-8 seconds.

 

The status LED will then flash indicating a two digit code separated by a brief pause.

 

It could be three flashes and then two flashes which would be 32.

 

The sequence will repeat 5 times.

 

Can you tell me the code please?

 

 

Customer replied805 days and 23 hours ago.

i am lacking a device / input button. I do have a menu? how can i get you the code?

my remote looks like this

http://www.remotecontrolscenter.com/mitsubishi/290p175010.html

Picture
Expert:  Steve the TV Guru replied805 days and 23 hours ago.

Read my previous post. The buttons are on the TV not the remote.

 

Let me know.

Customer replied805 days and 23 hours ago.

i don't have them on my TV, just channel, volume and activity?

Picture
Expert:  Steve the TV Guru replied805 days and 22 hours ago.

Ok, my bad on that one.

 

On this set, we want to press ACTIVITY and CHANNEL DOWN (CH \/ ) buttons.

 

Then follow the previous instructions.

 

Sorry 'bout that!!

Customer replied805 days and 22 hours ago.

thanks, looks like 12

one blink two blinks

Picture
Expert:  Steve the TV Guru replied805 days and 22 hours ago.

Ok, well...that is a good thing. 12 is the indication for 'no error'.

 

Now. There is a way we can pull up a menu on the screen to see a history of errors. Does your screen come on long enough for you to click MENU 3 5 6 4 on the remote?

Customer replied805 days and 22 hours ago.

no luck, i get to a the blue welcome screen, press menu then 3, 5, 6, 4 and it shuts off

sometimes i don't get the blue screen? stays black and shuts off?

Picture
Expert:  Steve the TV Guru replied805 days and 22 hours ago.

Ok. No worries.

 

When the TV shuts off, does the Status LED appear red?

 

 

Customer replied805 days and 21 hours ago.

nope, green only

Picture
Expert:  Steve the TV Guru replied805 days and 21 hours ago.

Ok.

 

The last one of these that did this had a bad main board. This error is not allowed for in the blink codes so there is no error code.

 

The board is roughly $500.

 

How old is this set?

Customer replied805 days and 21 hours ago.

dec 2009 how do i get this fixed?

Picture
Expert:  Steve the TV Guru replied805 days and 21 hours ago.

So the TV is only a few months out of warranty.

 

I would call Mitsubishi, explain the problem and see what they say. They will probably tell you to replace the lamp although I do not believe that is the issue here. This is a known problem with the V41 chassis of which this set is comprised.

 

Bad main board. Call(NNN) NNN-NNNNSee if you can get them to meet some of the replacement cost.

Customer replied805 days ago.

http://www.shopjimmy.com/mitsubishi-934c328001-main-board.htm

is this the part your referring to?

Picture
Expert:  Steve the TV Guru replied804 days and 18 hours ago.

That would be it. That's a great price.

Customer replied804 days and 18 hours ago.

cool thanks. Check out my product, I invented this and my national TV campaign is starting next week on TV

thanks for all your help

Customer replied804 days and 18 hours ago.

thegrillion.com sorry, so excited i forgot to give you the website

Accepted Answer

Picture
Expert:  Steve the TV Guru replied804 days and 18 hours ago.

Cool. Good luck with that.

 

Hey, don't forget to click ACCEPT to help my rating.

 

Thanks.

Expert TypeTechnician
Category: TV
Pos. Feedback: 96.1 %
Accepts: 4678
Answered: 4/6/2011

Experience: VP of electronic repair company. Audio nut.

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