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Steve G.
Steve G., Technician
Category: TV
Satisfied Customers: 17799
Experience:  VP of electronic repair company. Audio nut.
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mitsubishi television wd 73737 wont stay on. The green light

Resolved Question:

mitsubishi television wd 73737 wont stay on. The green light flashes, blue welcome screen comes on, then TV shuts off? i cant find a reset button on the TV
Submitted: 5 years ago.
Category: TV
Expert:  Steve G. replied 5 years ago.

Hi and welcome to Just Answer. I'm sorry to hear about your TV. I will try my best to give you a precise and accurate answer.

 

Ok. Power the TV up and let it switch itself off.

 

ON THE TV, press the MENU and INPUT (or DEVICE) buttons together for 5-8 seconds.

 

The status LED will then flash indicating a two digit code separated by a brief pause.

 

It could be three flashes and then two flashes which would be 32.

 

The sequence will repeat 5 times.

 

Can you tell me the code please?

 

 

Customer: replied 5 years ago.
i am lacking a device / input button. I do have a menu? how can i get you the code?

my remote looks like this

http://www.remotecontrolscenter.com/mitsubishi/290p175010.html
Expert:  Steve G. replied 5 years ago.

Read my previous post. The buttons are on the TV not the remote.

 

Let me know.

Customer: replied 5 years ago.
i don't have them on my TV, just channel, volume and activity?
Expert:  Steve G. replied 5 years ago.

Ok, my bad on that one.

 

On this set, we want to press ACTIVITY and CHANNEL DOWN (CH \/ ) buttons.

 

Then follow the previous instructions.

 

Sorry 'bout that!!

Customer: replied 5 years ago.
thanks, looks like 12

one blink two blinks
Expert:  Steve G. replied 5 years ago.

Ok, well...that is a good thing. 12 is the indication for 'no error'.

 

Now. There is a way we can pull up a menu on the screen to see a history of errors. Does your screen come on long enough for you to click MENU 3 5 6 4 on the remote?

Customer: replied 5 years ago.
no luck, i get to a the blue welcome screen, press menu then 3, 5, 6, 4 and it shuts off

sometimes i don't get the blue screen? stays black and shuts off?

Expert:  Steve G. replied 5 years ago.

Ok. No worries.

 

When the TV shuts off, does the Status LED appear red?

 

 

Customer: replied 5 years ago.
nope, green only
Expert:  Steve G. replied 5 years ago.

Ok.

 

The last one of these that did this had a bad main board. This error is not allowed for in the blink codes so there is no error code.

 

The board is roughly $500.

 

How old is this set?

Customer: replied 5 years ago.
dec 2009 how do i get this fixed?
Expert:  Steve G. replied 5 years ago.

So the TV is only a few months out of warranty.

 

I would call Mitsubishi, explain the problem and see what they say. They will probably tell you to replace the lamp although I do not believe that is the issue here. This is a known problem with the V41 chassis of which this set is comprised.

 

Bad main board. Call(NNN) NNN-NNNNSee if you can get them to meet some of the replacement cost.

Customer: replied 5 years ago.
http://www.shopjimmy.com/mitsubishi-934c328001-main-board.htm

is this the part your referring to?
Expert:  Steve G. replied 5 years ago.
That would be it. That's a great price.
Customer: replied 5 years ago.
cool thanks. Check out my product, I invented this and my national TV campaign is starting next week on TV

thanks for all your help
Customer: replied 5 years ago.
thegrillion.com sorry, so excited i forgot to give you the website

Expert:  Steve G. replied 5 years ago.

Cool. Good luck with that.

 

Hey, don't forget to click ACCEPT to help my rating.

 

Thanks.

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