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Mike G.
Mike G., Technician
Category: TV
Satisfied Customers: 3403
Experience:  10 Years Audio Video Repair & Setup
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I have a Mitsubishi 65 DLP 1080p TV, model #WD-65733. When

Resolved Question:

I have a Mitsubishi 65" DLP 1080p TV, model #WD-65733. When I turn it on it automatically shuts itself off within a minute. I tried to reset using remote and the "1, 2, 3" but screen is black and cannot see options. I then press and held the reset button on the front display buttons and light flashed like it was supposed to but TV shut itself down again. I'm thinking the lamp is burnt out but do not know why it shuts itself off unless there is some built in safety mechanism to protect the TV? What do you think?
Submitted: 3 years ago.
Category: TV
Expert:  Mike G. replied 3 years ago.

Hello,

Sorry to hear about your problem, I will be happy to help. I hope you find the time and information I provide to be valuable and will honor the good faith system of this site. Please be aware the answer to your question may not be good news and the procedures that are required to solve your problem may be complex and could involve replacing parts that can be expensive.


Solving your problem depends a lot on your ability to follow directions very carefully, be patient, and continue the communication process with detailed responses. The more information you provide the better chance of solving your problem.


Get the shutdown error code- After the Tv tries to turn on and shuts down do not reset or unplug, go up to the front panel, press and hold MENU + DEVICE (INPUT) until you see a light on the front start to blink a two digit code like 3 blinks pause 4 blinks repeat, or 5 blinks pause 6 blinks repeat, or 6 blinks pause 6 blinks repeat, etc. What error code did you get?

 

Inspect the lamp- Has the lamp ever been replaced, when? Find the trap door where the lamp goes, unplug the Tv, take the lamp out and look down inside the glass part. Is it clear and in tact or is it dingy, cracked, bulging, shattered, etc?


Mike

Customer: replied 3 years ago.
The code was 6-6. The lamp has never been replaced. I removed lamp but do not see any burnt or cracked. It looks clear and intact to me.
Expert:  Mike G. replied 3 years ago.

Good job! 6-6 error is LAMP. Since it has never been changed, that is the very first thing you need to try (even though it looks ok visually). Lamps are designed to run for 4000-6000 hours then they need to be replaced. Here is the lamp you need: http://www.advancedlamps.com/Genuine-AL-915P049010-RPTV-Lamp-Housing-for-Mitsubishi-TVs?gclid=CIGohMXF9qcCFQRMgwodABTCZw

 

If you need further assistance please reply here, I am here to help. Thanks for using Just Answers and don't forget to click the ACCEPT button.


Mike

Mike G., Technician
Category: TV
Satisfied Customers: 3403
Experience: 10 Years Audio Video Repair & Setup
Mike G. and 2 other TV Specialists are ready to help you

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