How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Tim Nolan Your Own Question
Tim Nolan
Tim Nolan, TV Repair Technician
Category: TV
Satisfied Customers: 19454
Experience:  Factory trained TV repair technician. U.S. NAVY trained.
12486280
Type Your TV Question Here...
Tim Nolan is online now
A new question is answered every 9 seconds

Hi My Samsung TV has got wet. I was not aware and turned it

Resolved Question:

Hi My Samsung TV has got wet. I was not aware and turned it on the sound work but no picture, lines on the screen. What do I do?
Submitted: 5 years ago.
Category: TV
Expert:  Tim Nolan replied 5 years ago.
Thank you for posting your question on Just Answer! I will be happy to help you with this problem. Can you please give us some more information so I can better answer your questions.

-What is the model number for the television? (this can be found on the back of the unit)
-How old is the unit?
- Do you have this problem while watching all different devices hooked to this television? (DVD player, cable, satellite, game counsel, etc.)

Please give me this information and I will be happy to assist you further.

Thank you,
Tim Nolan
Customer: replied 5 years ago.

Hi Tim

The model is LA328350F1.

The unit is 15 months old

I had the PVR satellite dish connected when I tried.

I am nervous to try again as when I picked it up water poured out of it

Regards

 

Barbara

Expert:  Tim Nolan replied 5 years ago.
Can you tell me more about the lines? (what color, how thick, etc.)

Tim
Customer: replied 5 years ago.

Hi Tim,

When I turned on this pm it was not defined lines black red white etc. How ever yesterday it changed and at one stage was white half and black the balance.

Regards

 

Expert:  Tim Nolan replied 5 years ago.
I am sorry but I think the water has shorted the LCD panel, with the size of this set there is almost no chance of a repair because it will run over the cost of replacement. I am sorry but I do not see anything that we can do for this unit.

Tim
Customer: replied 5 years ago.

Hi Tim,

Thanks for your feedback.

Regards

Expert:  Tim Nolan replied 5 years ago.
Sorry for the bad news.

Tim
Tim Nolan and 3 other TV Specialists are ready to help you
Customer: replied 5 years ago.

Hi Tim,

 

Its saved giving it to our local TV repair shop and recieving the same news now I know to need to make a plan.

Thanks for your quick and professional response

Regards