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Tim Nolan
Tim Nolan, TV Repair Technician
Category: TV
Satisfied Customers: 19454
Experience:  Factory trained TV repair technician. U.S. NAVY trained.
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I have a Magnavox smart series and I cannot turn off the closed

Resolved Question:

I have a Magnavox smart series and I cannot turn off the closed captioning. I don't have the cc button on my remote and it is not in the menu on the TV. Please Help.
Submitted: 5 years ago.
Category: TV
Expert:  Tim Nolan replied 5 years ago.
Thank you for posting your question on Just Answer! I will be happy to help you with this problem. Can you please give us some more information so I can better answer your questions.

-What is the model number for the television? (this can be found on the back of the unit)
-How old is the unit?
- Do you have this problem while watching all different devices hooked to this television? (DVD player, cable, satellite, game counsel, etc.)

Please give me this information and I will be happy to assist you further.

Thank you,
Tim Nolan
Customer: replied 5 years ago.

It is about eight years old. It still happens on the DVD player.

The model number is XXXXX

Thank you for you help.

Expert:  Tim Nolan replied 5 years ago.
Do you not have the Magnavox remote that came with the tv?

Tim
Customer: replied 5 years ago.
No i got the TV from someone else and the remote did not come with it.
Expert:  Tim Nolan replied 5 years ago.
I do not think there is a way on that model to turn it off without using the remote. If you like you can get a replacment at www.remotes.com

Tim
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