If you turn the TV's COLOR control to zero, do you get a black and white picture?
tint doesnt work
I understand. If you got a good black and white with the color at zero, I'm going to take a wild guess that you are watching a high definition set top box, either cable or satellite, and it's connected to your set via the 5 wire component video connection, correct?
If so, what you have is a loose or defective red or blue video cable. Try wiggling it on both ends and see if that doesn't fix it. If you had a problem with the green cable, by the way, you would get no picture at all.
Let me know if that works, and thanks for using JustAnswer!
we are checking
We do have 5 wire component and we are still checking
You are right the red cable was not fully connected to the cable box! Picture looks so perfect.