How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
13948492
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

Purchased RCA flat screen tv last year. The remote control

Customer Question

Purchased RCA flat screen tv last year. The remote control will not work. The number is XXXXX The internet places I searched tell me that the removt is not available. IS this information correct, if so I need the code for the tv. Service No. L32HD31R, Serial # XXXXX Thank you for any suggestions. The warranty has expired but I will not pay anything for your services. RCA should have a reputation of helping their consumers.


Andria Coble
Submitted: 5 years ago.
Category: TV
Expert:  TV Answerman replied 5 years ago.
Hello Andria and thank you for using JustAnswer.

You've mistakenly reached us. Let me know if you would like your deposit refunded or if you wish to have us assist you.
Customer: replied 5 years ago.
Yes, please refund my deposit.
Expert:  TV Answerman replied 5 years ago.
I'll send this to customer service. Good luck and have a great day.