TV Repair Questions? Ask a TV Technician
Hi! I think I have already started helping you on your previous question, let me know if you still need help!
I did not get your answer.
OK, what I need to know is the model number of the TV, and how do you get TV, is it cable, satellite, or antenna?
Chuck are you there.
My model no. KV-24FV12 &my SER.# XXXXX (NNN) NNN-NNNN thaNK YOU.
i USE cable tv.
Do you use a cable box, or does the cable come from the wall and screw onto the connector on the TV?
I have to step away for a while, but I'll be back.
Comes from the wall to the TV.
I have two other tvs & no problem with them.
OK, hang on and I'll be back soon. But tell me, do you have the original remote control for this TV?
No I do not have A remote control.
Do I need one.
If you can get to the TV's MENU, you may be able to get by without one, but it would be a big help. Navigating the menu on this TV is a hassle without a remote.
I can change channel when i go to menu &go to channel label.
Right. What you need to do is go to the menu, there will be 6 icons. The last icon looks like a tool box. You have to select that tool box icon, then scroll down to Options, and press ENTER.
There will be an option to Auto Program. If you select that, the TV will scan for all available channels over the cable and put them into memory. that way you can use the channel up/down buttons to change channels.
See if you can do that, let me know if that works, and thanks for using JustAnswer!
I still can not change channel. I got the cable on.
Did you get to the Auto Program setting?
yes that did it .thanks.
Is there anything else I can do for you?
If you found my advice helpful, would you mind clicking the Accept icon so that I may be paid for my time? I'd greatly appreciate it!