How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

I have a Panasonic Omnivision VHS (its a combo TV/VCR)

Customer Question

I have a Panasonic Omnivision VHS (it's a combo TV/VCR) that I bought used from a private party. Everything works perfectly except for two things:

1. The CH up/down on my remote works fine and so does the rapid tune button but the numbered keys don't. If I push 5, it shows 5 on my TV screen but the TV doesn't automatically change to it. No biggie; just thought I'd mention it :-)
2. This is the biggie. I have attached to my Panasonic TV/VCR, an external Magnavox DVD player. According to both of my Owner's Manuals (and I've triple checked the connections), they are correct. BUT, when I put a DVD in the player and press input on the remote, everything shows up/plays perfectly on my TV screen except for the sound. I've upped the volume to maximum to no avail and I've confirmed that the DVD is good by playing it on another TV/DVD in my house. HELP!
Submitted: 5 years ago.
Category: TV
Expert:  Tim Nolan replied 5 years ago.

Thank you for posting your question on Just Answer! I will be happy to help you with this problem. Can you please give us some more information so I can better answer your questions.


-How exactly do you have the DVD hooked to the tv?


Please give me this information and I will be happy to assist you further.

Thank you,

Tim Nolan

Customer: replied 5 years ago.
<p>The DVD player came with an "audio cable" and a "video cable". The audio cable has an orange (R) and a white (L) male plug and the video cable has a yellow male plug.</p><p>I insert them in the DVD player audio out jacks (orange and white) and video out jack (yellow).</p><p>Then I insert the plugs in the righthand side of back of the TV into the audio in (white) receptacle and the video in (yellow) receptacle.</p><p>I've never had a TV (including this one) with more than one audio receptacle so have never used the orange plug (it just hangs there).</p><p>With this exact connection/hook-up with any TV, I've never had any problem playing any DVD no matter how they were created. And the only problem now is no sound :-(</p><p>Sharon</p><p>Thursday, November 25, 1pm</p><p>Nevermind, I solved it myself.  Inserting the orange as opposed to white audio cable in the TV  audio fixed it.</p><p>My previous combo TV had these recepticals on the front of the TV vs the back of this one.  So, maybe the location of the receptables determines which color to attach to the audio IN.</p><p>Now, if you could give me an idea on how to be able to punch a number and get that channel to come up, I'd appreciate it.  FYI, everytime I press a number, it comes up with a minus sign like 7- which might mean it's not programmed in but they all are there when I use the CH up or down buttons.</p><p> Thanks, Sharon</p><p> Now I'm able to use the number keys to immediatly switch to two-digit channels :-)  But still does not switch to single digits (such as 1 thru 9).  Help.</p><p>Sharon</p><p>Nevermind everything.  I solved the number key problem by myself again.  You always have to press two digits.  So, 7- becomes 07 if you press 0 and 7.</p><p>No help from you so far but keep the $15.00 cuz maybe I'll need you again before it expires.</p><p> Thanks,</p><p>Sharon</p>
Customer: replied 5 years ago.


Still waiting for an answer regarding the pause button not working while I'm taping a program (so I can delete commercials as I'm watching and taping).



JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

  • I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache. VM United States
< Previous | Next >
  • I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache. VM United States
  • I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all. Windy USA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY

Meet The Experts:

  • Louie



    Satisfied Customers:

    25+ yrs. experience in the field and 5+ yrs. online, down to component level.
< Last | Next >
  • Louie's Avatar



    Satisfied Customers:

    25+ yrs. experience in the field and 5+ yrs. online, down to component level.
  • Rod's Avatar


    TV & Communications Sys Repair

    Satisfied Customers:

    FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.
  • Pete's Avatar


    Electronic Engineer

    Satisfied Customers:

    Over 16 years of experience installing and repairing electronics.
  • Steven's Avatar



    Satisfied Customers:

    Ma. Master Technician Lic. Authorized Warranty Support.
  • euro-pro llc's Avatar

    euro-pro llc


    Satisfied Customers:

    20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,
  • Daniel's Avatar


    Electrical Engineer

    Satisfied Customers:

    BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert
  • Conrad's Avatar



    Satisfied Customers:

    Training on many types of consumer electronics, training on Sony Samsung and JVC