How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Rick williams Your Own Question

Rick williams
Rick williams, Technician
Category: TV
Satisfied Customers: 7430
Experience:  20 YEARS OF TV REPAIR ALSO HD, DLP LCD AND PLASMA EXPERIENCE
10191312
Type Your TV Question Here...
Rick williams is online now
A new question is answered every 9 seconds

I have a rear-projection TV (Magnavox 55P8288). It shuts off

Resolved Question:

I have a rear-projection TV (Magnavox 55P8288). It shuts off and then the led light blinks twice pauses blinks twice pauses etc etc. When we leave it off for a while (weeks) it will start up and play for maybe 10 minutes or so then revert back to shutting down with the two blink led indicator. The Tv is between 5 and 10 years old. It's worked fine until now. We don't smoke, house isn't dusty and there aren't any heat emitting objects near the tv. It is on a surge protector as well.
When we call the manufacturer they are not helpful and direct us to a website that helps you find tv repair folks. We want to know the problem and have a small background in circuits and electronics.   The picture/sound everything else are fine. Any help? Would like to fix myself, maybe with ordering parts online or something (checked out tvrepairkits.com for example) Please let me know what you think.
Submitted: 3 years ago.
Category: TV
Expert:  Rick williams replied 3 years ago.

Will help this customer anytime,

Hello Sir/Ms, My name is XXXXX XXXXX Thank you for posting your question on Just Answer! I will be happy to help you with this problem, And possibly help you save on these Labor charges today,

If this is too technical this repair is around 200.00

well its intermitting,, which most likely means you have a bad solder connection,, it isn't broke yet when it works sometimes,, 2 blink code is the horizontal drive,, i would resolder the fly back horizontal output and drive circuit,,

 

graphic

Rick williams, Technician
Category: TV
Satisfied Customers: 7430
Experience: 20 YEARS OF TV REPAIR ALSO HD, DLP LCD AND PLASMA EXPERIENCE
Rick williams and 3 other TV Specialists are ready to help you
Customer: replied 3 years ago.

Hi Rick,

 

Thank you for your feedback. I played with it a little while I was waiting for your reply. Please review this new information and let me know if you still believe the above issue is the reason.

 

I went through and checked each wire connection I saw by making sure all were tight. Everywhere I saw a capacitor or resistor I made sure they were seated snugly. I also took a few cables and made sure they were not directly next to what looked like a "heat sink" (large metal piece in center of tv with winding sides like an accordion) I turned the tv on and instead of shutting off after 1 second it stayed on for about 45 minutes. I did not jar it or move it after it shut off. I unplug it and replug it back in and toy with the connections and it now stays on for about 10 minutes. Let me know if you still think your post applies.

Expert:  Rick williams replied 3 years ago.
I see your no tech,, well yes my answer still stands the only reason why you have it working is because it was moved,, cold solder joints act this way,,If you cant resolder then i dont know what to tell you,,

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache. VM United States
< Last | Next >
  • I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache. VM United States
  • I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all. Windy USA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • TV Tech1

    Technician

    Satisfied Customers:

    4800
    30 Years experience. Authorized Warranty servicer.
< Last | Next >
  • http://ww2.justanswer.com/uploads/TV/TVTech1/2013-3-25_625_TECH1Nobanner.64x64.jpg TV Tech1's Avatar

    TV Tech1

    Technician

    Satisfied Customers:

    4800
    30 Years experience. Authorized Warranty servicer.
  • http://ww2.justanswer.com/uploads/OR/OriginalSeadog/2011-7-22_191917_ProfilePicture.64x64.jpg Rod's Avatar

    Rod

    TV & Communications Sys Repair

    Satisfied Customers:

    2354
    FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.
  • http://ww2.justanswer.com/uploads/benimur/2009-03-29_003401_id_2.jpg Louie's Avatar

    Louie

    Technician

    Satisfied Customers:

    2208
    25+ yrs. experience in the field and 3+ yrs. online, down to component level.
  • http://ww2.justanswer.com/uploads/P0/p0llinate/2011-4-27_174649_tucker.64x64.JPG Nathan's Avatar

    Nathan

    Installer

    Satisfied Customers:

    1683
    Custom home theater installer, authorized dealer top brands.
  • http://ww2.justanswer.com/uploads/ST/steven.benoit/2011-4-1_194735_untitled1.64x64.jpg Steven's Avatar

    Steven

    Technician

    Satisfied Customers:

    1366
    Ma. Master Technician Lic. Authorized Warranty Support.
  • http://ww2.justanswer.com/uploads/IT/ITPeter/2011-5-3_23187_Pete.64x64.JPG Pete's Avatar

    Pete

    Electronic Engineer

    Satisfied Customers:

    1260
    12+ years experience installing and repairing electronics.
  • http://ww2.justanswer.com/uploads/3G/3guk/2011-1-15_132320_D1SC01363.64x64.jpg James's Avatar

    James

    Technician

    Satisfied Customers:

    1154
    AV Service Engineer (4 Years)