How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Dan Your Own Question
Dan, Master Tech and Repair Facility Trainer
Category: TV
Satisfied Customers: 7173
Experience:  USAF trained; A.A.S Electronics; A.A.S. Education; Currently teaching advanced troubleshooting and repair for the DoD.
Type Your TV Question Here...
Dan is online now
A new question is answered every 9 seconds

I have a 65 Mitsubishi Medallion 1080 hdtv. Here is my problem After

Resolved Question:

I have a 65" Mitsubishi Medallion 1080 hdtv. Here is my problem:
After a power outage the green reset button keeps blinking. Cannot turn tv on. I have pressed the reset button and held after a few seconds, the green light stopped blinking. I immediately pressed the power button. Still no power. I unplugged the tv overnight and tried the same thing only holding it for app. a minute. Still no power. Help!
Submitted: 5 years ago.
Category: TV
Expert:  Dan replied 5 years ago.

Thanks for the question. My name is Dan.

What's the model number? This should be on the back of the unit.

Also, should repair be required... do you have experience with electronics and wish to repair this yourself? Or are you more interested in a diagnosis and a repair estimate?

Customer: replied 5 years ago.

Hi Dan,


The Model number is XXXXX I am not experienced in elecronics. So, I am interested in a diagnosis and a repair estimate, if necessary. THANKS

Expert:  Dan replied 5 years ago.
Ok, thanks for that quick response.

Well, I have seen this issue a lot lately... a couple times this week, actually. I'm afraid your DM (digital module) board has failed. More specifically, there are 7 capacitors on this board (maybe 8)... and they are very well known for failing and causing this very error. Now for repair... parts won't run more than $50, and labor usually sits at about $150-$250 depending on where you live. If you contact a reputable servicer, they should be familiar with this issue and will know exactly what to do (replace the faulty capacitors). There is a service bulletin about it they should have access to.

Let me know if have any other questions or concerns. Else, kindly click "Accept" so I get credit for helping with your issue. You can still post follow-up questions after you accept. Also, positive feedback and a bonus would certainly be appreciated!

Customer: replied 5 years ago.
In the past when we had a power outage, I held the reset button until the light stopped blinking and then the tv powered up. Is it because it doesn't work that the diagnosis is what it is?
Expert:  Dan replied 5 years ago.
Yes. If the light continues to blink regardless of the reset button, it's the DM board. I wish I had better news for you... but again, I have seen this issue a lot. This is definitely your issue. I have a couple pictures of the board with capacitors installed and uninstalled if you wish to see them.

Dan and 2 other TV Specialists are ready to help you