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ProTV and Audio
ProTV and Audio, Sr Engineering Tech
Category: TV
Satisfied Customers: 939
Experience:  Over 25 years in TV & Audio, ISCET Certified, AAS, EET
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I have a Hitachi Ultravision HDTV, and the screen stays black.

This answer was rated:

I have a Hitachi Ultravision HDTV, and the screen stays black. This started a few days ago. When you turn it on, the power light flashes red and the temp and the lamp lights flash blue for about 2 minutes, and you can hear some slight buzzing intermittently, and then after about 2 minutes the power light goes off and the temp light goes off, and the lamp light turns solid red, but the screen remains completely black.

ProTV and Audio :

Thank you, XXXXX XXXXX please verify the model number?

Customer:

50VS69A

Customer:

Do you need any additional information?

ProTV and Audio :

Thank you, XXXXX XXXXX lamp been changed before or recently?

Customer:

No, we bought the tv in April 2007 and it hasn't been changed in that time.

ProTV and Audio :

The lamp is the first component to suspect if it has not been changed.

Customer:

Ok, how do we determine if the lamp is the problem. Is it trial and error, or is there another test? Also, where do we get a lamp?

ProTV and Audio :

Yes, the lamp must be replaced first based on your symptom. You can view a complete assembly at this link.

Customer:

Thank you.

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