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Tim Nolan
Tim Nolan, TV Repair Technician
Category: TV
Satisfied Customers: 19454
Experience:  Factory trained TV repair technician. U.S. NAVY trained.
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My westinghouse tv just stopped working. I tested it on another

Customer Question

My westinghouse tv just stopped working. I tested it on another outlet and there seems to be no power going to the tv. Im wondering is there an issue with power supplies and this brand of tv burning out and is it worth trying to fix or just going out and getting a new one?
Submitted: 6 years ago.
Category: TV
Expert:  Tim Nolan replied 6 years ago.

Thank you for posting your question on Just Answer! I will be happy to help you with this problem. Can you please give us some more information so I can better answer your questions.


-What is the model number for the television? (this can be found on the back of the unit)

-How old is the unit?

-Why do you say it seems there is power going to the tv?


Please give me this information and I will be happy to assist you further.

Thank you,

Tim Nolan

Customer: replied 6 years ago.
The model number is XXXXX 33001 and the unit is approximately 6 years old. There is a power button on the front and when the tv is receiving power there is a red indicator light next to the power button. When it is turned on it turns from red to green.
Expert:  Tim Nolan replied 6 years ago.

There are a couple of things that could cause this, unfortunately there is no reset for this television other than unplugging it. It will have an internal failure at this point. I will try to explain the possibilities the best I can.


First you could have a failure in the power supply, we have seen some capacitors fail in your model and cause funky problems like this. If this is the case you could be looking at somewhere around $175-$200 to fix the set. IF the power supply had to be replaced you could be looking at $350


Next could be the main board, this would not be good news because you could be looking at $400-$500 for the repair (I know this is up there in the price range and most likely getting over the cost of a new set)


Lastly you could have a problem with the panel itself, this would mean a new set for sure because the part cost is more than a new set. The panel in your tv is about $800 just for the part.


Any of these could cause your problem, but it will require troubleshooting to determine the exact cause of your problem. If you have experience, and test equipment and would like to attempt some troubleshooting I will be happy to assist you, however if you do not have equipment or experience then you would need a repairman at this time to get an exact diagnosis. I am sorry that I don't have a quick fix or easy answer for you on this one, it is definitely an internal failure.



If you would like any additional information or have more questions please don't hesitate to ask!


Please never accept an answer until you are 100% satisfied and feel you can leave positive feedback. If I have answered your questions and met your needs then please press the green "accept" button. Otherwise please feel free to ask anything else to get your problem resolved. Positive feedback is always appreciated!

Thank you,
Tim Nolan