Login|Contact Us
Question and Answer

TV

Ask a TV Question, Get an Answer ASAP!

  • Ask A Question
  • Browse Answers
  • Meet The Experts
  • How JustAnswer Works

My westinghouse tv just stopped working. I tested it on another

 
Tim Nolan's Avatar
  • Answered by:Tim Nolan
  • TV Repair Technician
  • Positive Feedback: 98.1 %
  • Accepted Answers: 18871
Verified Expert
in TV

Recent Feedback

Positive
Type your review here...
Positive
Type your review here...
Positive
Fast Response! Gave Me The Answer I Was Looking For. His Answer Was the Same As...
Positive
I would choose Tim Nolan again should the need happen again.
Positive
Was very helpful and polite. Answered honestly and gave me the information I...
Positive
The expert was great. My only problem was with the website. At the end of my...
Positive
Fast, professional, considerate.
Positive
Did not get the T.V.fixed yet wating until after christmas,At least I know what...
Positive
Sweet guy. I appreciate the info. I am now shopping for a new tv. Never had a...

Customer Question

My westinghouse tv just stopped working. I tested it on another outlet and there seems to be no power going to the tv. Im wondering is there an issue with power supplies and this brand of tv burning out and is it worth trying to fix or just going out and getting a new one?

Submitted: 937 days and 18 hours ago.
Category: TV
Value: $15
Status: CLOSED
Picture
Expert:  Tim Nolan replied 937 days and 18 hours ago.

Thank you for posting your question on Just Answer! I will be happy to help you with this problem. Can you please give us some more information so I can better answer your questions.

 

-What is the model number for the television? (this can be found on the back of the unit)

-How old is the unit?

-Why do you say it seems there is power going to the tv?

 

Please give me this information and I will be happy to assist you further.

Thank you,

Tim Nolan

Customer replied 937 days and 18 hours ago.

The model number is XXXXX 33001 and the unit is approximately 6 years old. There is a power button on the front and when the tv is receiving power there is a red indicator light next to the power button. When it is turned on it turns from red to green.

Picture
Expert:  Tim Nolan replied 937 days and 17 hours ago.

There are a couple of things that could cause this, unfortunately there is no reset for this television other than unplugging it. It will have an internal failure at this point. I will try to explain the possibilities the best I can.

 

First you could have a failure in the power supply, we have seen some capacitors fail in your model and cause funky problems like this. If this is the case you could be looking at somewhere around $175-$200 to fix the set. IF the power supply had to be replaced you could be looking at $350

 

Next could be the main board, this would not be good news because you could be looking at $400-$500 for the repair (I know this is up there in the price range and most likely getting over the cost of a new set)

 

Lastly you could have a problem with the panel itself, this would mean a new set for sure because the part cost is more than a new set. The panel in your tv is about $800 just for the part.

 

Any of these could cause your problem, but it will require troubleshooting to determine the exact cause of your problem. If you have experience, and test equipment and would like to attempt some troubleshooting I will be happy to assist you, however if you do not have equipment or experience then you would need a repairman at this time to get an exact diagnosis. I am sorry that I don't have a quick fix or easy answer for you on this one, it is definitely an internal failure.

 

 

If you would like any additional information or have more questions please don't hesitate to ask!

 

Please never accept an answer until you are 100% satisfied and feel you can leave positive feedback. If I have answered your questions and met your needs then please press the green "accept" button. Otherwise please feel free to ask anything else to get your problem resolved. Positive feedback is always appreciated!

Thank you,
Tim Nolan

 
Tweet

3 TV Technicians are Online Right Now

Ask Your Question Now
Tv Questions Date Submitted
I recently bought a 70" sharp led 3d HDTV... Haven't had it 5/9/2013
My Samsung TV model LN46B610A5FXZA has recently starting showing 5/9/2013
My 42-inch Sony LCD TV Bravia was bought in late December 2012 5/9/2013
I keep getting a no signal message from the cable box. The 5/9/2013
MY TV IS SAYING NO SIGNAL HOW DO I GET A SIGNAL? 5/9/2013
Hi. I bought a TX-R3079WH back in May of 2006 and we haven't 5/9/2013
My Vizio color TV has lost its color 5/9/2013
I have problems with my Samsung only on certain channels and 5/9/2013
Sony DVD won't work. When I turn DVD on and insert a movie, 5/9/2013
Im having problem's with my tv. It turns on but can't get channels. 5/8/2013
RSS
Next 10 >
Ask A TV Technician
Type Your TV Question Here...
characters left:

Top TV Experts

See More TV Technicians

In The News

Nbc
Washington Post
New York Times
Cnn
Learn More

How It Works

  • Ask an Expert
  • Get a Professional Answer
  • Ask Followup Questions
  • 100% Satisfaction Guarantee
Learn More
close
Find Expert answers related to your question.
Sign up using email
We will never post anything without your permission.
Already have an account? Sign in

Ask a TV Technician

Get a Professional Answer. 100% Satisfaction Guaranteed.
121 TV Technicians are Online Now
Type Your TV Question Here...
characters left:
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
Truste
Contact Us | Terms of Service | Privacy & Security | About Us | Our Network
© 2003-2013 JustAnswer LLC
  • Pearl.com
  • JustAnswer UK
  • JustAnswer Germany
  • JustAnswer Spanish
  • JustAnswer Japan