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Allen, Technician
Category: TV
Satisfied Customers: 676
Experience:  37 years tv service with Panasonic, Hitachi ,RCA
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have a jvc tv a black box is in middle of screen can not get

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have a jvc tv a black box is in middle of screen can not get it to leave . i have verizon cable with the box and a remote i believe someone pushed something and now can not get rid of this box.



check the CC function this is close caption. If no caption is being sent then you will have the caption box appear. Press the CC button when the menu appears select cc to off position.


Close caption may need to be turned of on both the TV and the cable box.

Edited by Allen on 10/19/2010 at 2:27 AM EST
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