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Cannot get my TV to turn on or off except to unplug it. Remote

 

Customer Question

Cannot get my TV to turn on or off except to unplug it. Remote does nothing, button on side of set does nothing. Have the TV disconnected from all of the satellite equipment. Have it connected to a regular antennae, outside on a 40' tower. Sometimes I can get a picture, sometimes not. Second TV hooked up to antennae only, works fine.

Submitted: 932 days and 18 hours ago.
Category: TV
Value: $15
Status: CLOSED
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Expert:  Rick williams replied 932 days and 17 hours ago.

Hello Sir/Ms, My name is XXXXX XXXXX XXXXX you for posting your question on Just Answer! I will be happy to help you with this problem, And possibly help you save on these Labor charges today, Can you please give us some more information so I can better answer your question?

 

 

Can I have your make and model? on the rear of the TV

Is television LCD DLP heavy CRT or Plasma?

are you willing to open the TV ??

And also have you any Television electronics experience? if not A family/friend with electronics skills that can help you out.

Do you have a voltmeter and screw driver?

Are to trying to repair your Self?

Or Just know the problem ?

 

Customer replied 932 days and 16 hours ago.

 

Polaroid 37" LCD w/NTSC/ATSC tuners

 

Product # XXXXX - 373B

 

Model # XXXXX Ser. # XXXXX Manufactured Nov 2006

I can open. Don't have experience. Can probably get someone who has experience. Can get votmeter. Would like to repair myself if possible. Live in rural Wisc. hard to get help. Am busy this afternoon, you tell me best time to be at home for you. Will try to get helper here at same time. Thank you Art

 

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Expert:  Rick williams replied 932 days and 16 hours ago.

when power button is pushed nothing happens at all? or continue pushing works

Customer replied 932 days and 15 hours ago.

 

I'm still home and have a little time. Earlier this morning, regardless if power light showed on or off, pushing on/off button continuously did nothing. Power light stayed the same color. Sometimes if I unplugged the TV then plugged it back in TV would work (on the antennae). I am trying to determine if problem is in TV or in Satellite equipment, I came home for lunch, TV wouldn't come on, pushing on/off button didn't do anything.

After I sent you info you asked for, I went to TV, unplugged it, plugged it back in and it is now working on the antennae ! And it works both from the buttons on the TV and from the remote. While I wait for you to ponder this, I will go see what it is doing .

Accepted Answer

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Expert:  Rick williams replied 932 days and 15 hours ago.

 

This is a very simple approach.

(Please click on high lighted words)

Friend this is a very common problem with plasma LCD and also DLP within the power supply the capacitors also click here Start to fail and the way you can tell is to check them visually for swelling or expanding of the top. ALSO click here ,, and here also,,

It will be easy to see the bad caps will not be as flat on the top as the good ones,

Expert TypeTechnician
Category: TV
Pos. Feedback: 98.6 %
Accepts: 6651
Answered: 10/1/2010

Experience: 20 YEARS OF TV REPAIR ALSO HD, DLP LCD AND PLASMA EXPERIENCE

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Customer replied 932 days and 15 hours ago.

 

I don't know if this is coming to you twice or not, but is the next process to open the TV, identify bad caps and have someone with experience replace them. Is soldering on a printed circuit board something that requires more than average soldering experience ?

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Expert:  Rick williams replied 932 days and 15 hours ago.

If you can solder you can handle this,,

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Expert:  Rick williams replied 932 days and 15 hours ago.

thank you

 
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