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Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 14173
Experience:  20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
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My Sony TV keeps turning itself off every few minutes and then

Resolved Question:

My Sony TV keeps turning itself off every few minutes and then comes back on in about a minute. I cannot stop this action.
Submitted: 6 years ago.
Category: TV
Expert:  Anthony_Infotech replied 6 years ago.

Hello
Welcome

 

Could you please provide the model number found on the back of set ?

 

Anthony

Customer: replied 6 years ago.
KDF-37H1000
Expert:  Anthony_Infotech replied 6 years ago.

Hello

 

This bizzarre behaviour is the lamp, its reflector goes high resistance this causes the set to draw more current which trips the set the lamp cools and the cycle is repeated

 

http://esupport.sony.com/US/perl/model-documents.pl?mdl=KDF37H1000

 

Here is the manual to download which on page 39 explains how to replace the lamp

 

Here is where to purchase the lamp I would recommend the sony original but its your call here as their is a cheaper replacement

 

http://www.partstore.com/Model/Sony/Sony/KDF37H1000.aspx?SearchTerm=True

 

Many Thanks

Anthony

Customer: replied 6 years ago.
If the lamp is overheating why does this not signal on the set as the manual indicates?
Expert:  Anthony_Infotech replied 6 years ago.

Hello

 

Sorry for delay had a work commitment

 

Good question!

It doesnt because the sensor for the lamp is not reading it as being faulty it will only do this if the lamp fails altogether or sometimes when the lamp has well exceeded its lamp hours

 

Also outside of this the lamp has a life of about 2 years of normal use and should not be left any longer than this as its exceeding its life envelope and could damage the light engine

 

Many Thanks

Anthony



Edited by Anthony Pr on 9/11/2010 at 11:35 PM EST
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