How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask TV Tech1 Your Own Question
TV Tech1
TV Tech1, Technician
Category: TV
Satisfied Customers: 5312
Experience:  30 Years experience. Authorized Warranty servicer.
26807325
Type Your TV Question Here...
TV Tech1 is online now
A new question is answered every 9 seconds

My Mitsubishi Wd-60737 T.V. has sound but no picture (Black

Resolved Question:

My Mitsubishi Wd-60737 T.V. has sound but no picture (Black Screen). Have had T.V for less than a year. Is this a common problem? Does Lamp need replacing?
Submitted: 6 years ago.
Category: TV
Expert:  TV Tech1 replied 6 years ago.

That lamp is the MOST likely problem, because it gets roughed up in transit. Thousands of miles in a Semi-truck and rough roads adds up to cracks in the lamp glass -- next thing you know the Glass reflector inside is all milky looking from the leaking mercury Vapor gas inside....

 

The part number is 915B403001

 

This place sells OFFICIAL Mitsubishi Lamps -- with or without casing (get the casing).

 

 

https://www.encompassparts.com/webwiz/wwiz.asp?wwizmstr=WEB.SEE&partnumber=7727718

 

Or you can contact Mitsubishi directly, the number is XXXXX the instruction booklet.

 

 

 

If you have any questions, just ask

If you are finished, please press the ACCEPT button.

Tips are greatly appreciated !

 

Thank you.

 

TV Tech1 and 5 other TV Specialists are ready to help you