How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

I have an LG 42 inch plasma TV. (42PX5D - EB). The picture

Customer Question

I have an LG 42 inch plasma TV. (42PX5D - EB). The picture is great. The only problem is that I'm paying to get Virgin Cable HD TV on my supposedly HD ready tv set and there is no improvement in quality with respect to the standard picture. It is connected with an HDMI cable and I've tried changing all the various settings within the TV set but nothing gives me an improved picture quality. I've seen other HD televisions with clear differences making HD worthwhile. Am I missing something obvious or have I just not got a very good television set?

Thanks. Roland Ingram
Submitted: 6 years ago.
Category: TV
Expert:  Rick williams replied 6 years ago.

Hello friend, My name is XXXXX XXXXX Thank you for posting your question on Just Answer! I will be happy to help you with this problem, And possibly help you save on these Labor charges today, Can you please give us some more information so I can better answer your question?


this hd box,, have you just received it or has it played well then just went bad

Customer: replied 6 years ago.



HD box is not new. Well over a year old. Initially only one HD channel available on cable so I didn't bother much about it, but lots of HD channels available now so it seems worth putting a little effort into finding out if I can get a picture that is better than the standard one ( which is really very good in itself ).



Expert:  Rick williams replied 6 years ago.
Are you sure you cycled threw all channels,, and the HD channels are bad
Customer: replied 6 years ago.

I've tried all the HD channels. They are not bad, just no better than any of the standard channels. I'm disappointed that I have an HD TV and am paying cable for an HD service and the picture is not an improvement.

I have seen HDTV on friends TV sets and they do get a much better picture on the HD channels. I'm just not sure if it's the TV, the settings or something else.



Expert:  Rick williams replied 6 years ago.
What input are you on,,
Customer: replied 6 years ago.