How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Tim Nolan Your Own Question

Tim Nolan
Tim Nolan, TV Repair Technician
Category: TV
Satisfied Customers: 19454
Experience:  Factory trained TV repair technician. U.S. NAVY trained.
12486280
Type Your TV Question Here...
Tim Nolan is online now
A new question is answered every 9 seconds

Hello, I am repairing my Mitsubishi WD-60737 60 DLP HDTV,

Customer Question

Hello, I am repairing my Mitsubishi WD-60737 60" DLP HDTV, and I need to purchase a new Light Wheel. Can you help me find the part?
Submitted: 4 years ago.
Category: TV
Expert:  Tim Nolan replied 4 years ago.

Hi!

 

The color wheel you are looking for is part number 938P137010 you can order this many places online, I recommend using www.encompassparts.com but you can choose any place you like. The part is around $200.

 

If you would like any additional information or have more questions please don’t hesitate to ask!

Please never accept an answer until you are 100% satisfied and feel you can leave positive feedback. If I have answered your questions and met your needs then please press the green "accept" button. Otherwise please feel free to ask anything else to get your problem resolved. Positive feedback is always appreciated!

Thank you,
Tim Nolan

Customer: replied 4 years ago.
Tim, I believe you are referring to the whole Light Engine assembly, and not specifically the light wheel itself. I am looking to replace the light wheel only. Do you have any information about that?

Thanks, XXXXX XXXXX your reply :)
Expert:  Tim Nolan replied 4 years ago.

The part you are talking about is actually called the color wheel not the light wheel...it is the small wheel that spins and has several different colors on it, normally causes a loud noise when it fails like you are talking about. IF this is what you are talking about then no what I gave you is the correct information that is the right part number for the color wheel. The entire light engine assembly would be around $800 this I did not give you a part number for.

 

Let me know if you need any more clarification I will be more than happy to help.

 

Tim

 

Expert:  Tim Nolan replied 4 years ago.

Also here is a link to a picture of the part I gave you a part number for.

 

http://cgi.ebay.com/Mitsubishi-WD-65C9-color-wheel-938P137010-NEW-/400141233972?pt=LH_DefaultDomain_0

 

Customer: replied 4 years ago.
Color wheel. My fault. I knew that.

Thank you very much for your help. This is exactly what I need. However, I need just one more answer.

This Color wheel did make the odd noise, and it did seem to be failing, however, my last few hand spins did not create the noise. I believe there was a particle or something inside, and it has fallen out. I'd like to add some lubricant to the Color wheel axil, put the tv together, and try it out before purchasing a $200 part. Could your recomend the proper type of lubricant for this?

Thanks again!
Expert:  Tim Nolan replied 4 years ago.

NO! lol sorry but do not put any lubricant in that wheel...if it seeps out and then gets flung into the engine you will ruin the entire light engine which is very costly. So please please whatever you do.... do not put lubricant in that wheel. I have seen people do it before and they destroyed so much unnecessarily.

 

If you have any more questions please let me know, I will be happy to help you with anything you need...other than putting lubricant in your wheel ;)

 

Tim

 

 

Tim Nolan, TV Repair Technician
Category: TV
Satisfied Customers: 19454
Experience: Factory trained TV repair technician. U.S. NAVY trained.
Tim Nolan and 6 other TV Specialists are ready to help you
Customer: replied 4 years ago.
Tim, you are the man!

Thanks for your help with everything. I will NOT be adding any oil to the assembly. This is awesome. Thank you for your help!

Ryan
Expert:  Tim Nolan replied 4 years ago.

Ok sounds good! Let me know if you need anything in the future!

 

Thanks,
Tim

 

Customer: replied 4 years ago.
Hello Tim,

I'd like to pick your brain a second and see if there could be an answer to my tv problems.

I was able to remove the "vibration" issue with this tv's color wheel very sucessfully. Now the issue is this. When I try to power up the tv, I hear a "clicking" noise from the color wheel. I opened up the hatch to the light wheel's chamber area, and watched as the clicking sound was the color wheel turning in "steps"...each click the wheel turned slightly, as if it was kinda calibrating itself maybe. However, the lamp never powered on and the light engine never really fired up. The color wheel would try to calibrate, pause, calibrate, pause again, calebrate, and then the tv will display a red power light.

Any idea what's going on?

Thanks,
Ryan

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache. VM United States
< Last | Next >
  • I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache. VM United States
  • I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all. Windy USA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • TV Tech1

    Technician

    Satisfied Customers:

    4800
    30 Years experience. Authorized Warranty servicer.
< Last | Next >
  • http://ww2.justanswer.com/uploads/TV/TVTech1/2013-3-25_625_TECH1Nobanner.64x64.jpg TV Tech1's Avatar

    TV Tech1

    Technician

    Satisfied Customers:

    4800
    30 Years experience. Authorized Warranty servicer.
  • http://ww2.justanswer.com/uploads/OR/OriginalSeadog/2011-7-22_191917_ProfilePicture.64x64.jpg Rod's Avatar

    Rod

    TV & Communications Sys Repair

    Satisfied Customers:

    2354
    FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.
  • http://ww2.justanswer.com/uploads/benimur/2009-03-29_003401_id_2.jpg Louie's Avatar

    Louie

    Technician

    Satisfied Customers:

    2208
    25+ yrs. experience in the field and 3+ yrs. online, down to component level.
  • http://ww2.justanswer.com/uploads/P0/p0llinate/2011-4-27_174649_tucker.64x64.JPG Nathan's Avatar

    Nathan

    Installer

    Satisfied Customers:

    1683
    Custom home theater installer, authorized dealer top brands.
  • http://ww2.justanswer.com/uploads/ST/steven.benoit/2011-4-1_194735_untitled1.64x64.jpg Steven's Avatar

    Steven

    Technician

    Satisfied Customers:

    1366
    Ma. Master Technician Lic. Authorized Warranty Support.
  • http://ww2.justanswer.com/uploads/IT/ITPeter/2011-5-3_23187_Pete.64x64.JPG Pete's Avatar

    Pete

    Electronic Engineer

    Satisfied Customers:

    1260
    12+ years experience installing and repairing electronics.
  • http://ww2.justanswer.com/uploads/3G/3guk/2011-1-15_132320_D1SC01363.64x64.jpg James's Avatar

    James

    Technician

    Satisfied Customers:

    1154
    AV Service Engineer (4 Years)
 
 
 
Chat Now With A TV Technician
Tim Nolan
Tim Nolan
TV Repair Center Owner
19443 Satisfied Customers
Factory trained TV repair technician. U.S. NAVY trained.