Login|Contact Us
Question and Answer

TV

Ask a TV Question, Get an Answer ASAP!

  • Ask A Question
  • Browse Answers
  • Meet The Experts
  • How JustAnswer Works

I own a Hitachi TV, 32UX51B. I had it moved from one room

 
TV Tech1's Avatar
  • Answered by:TV Tech1
  • Technician
  • Positive Feedback: 97.2 %
  • Accepted Answers: 4596
Verified Expert
in TV

Recent Feedback

Positive
he was very informative with his statements and thorough. i thought he was an...
Positive
Thanks you provide very detail information. I appreciate the time you put in to...
Positive
His answer was very helpful, but it was basically that I couldn't do what I...
Positive
This followup question pertained to the first question/problem.
Positive
Great job. Gave me all the info I needed.
Positive
thanks
Positive
Regrettably, at Samsung they don't know themselves what their polocy is in each...
Positive
concise,informative and provided me with the information needed for my decision.

Customer Question

I own a Hitachi TV, 32UX51B. I had it moved from one room to another. It was working prior to moving it. I have cable & I hooked the cable onto the outlet & when I turned the TV on I had nothing but snow. I rechecked the hookup into the TV & also the wall. I even move the cable from antenna B go antenna A which is where it was working in the other room. Another problem is that I dropped the remote onto a tile floor & now it doesn't work. The remote # XXXXX XXXXX Can you maybe suggest what I should do about the TV snow & also can I still get another remote. I doubt it can be fixed. Or maybe so.
Thanks much for your help. The TV still has a beautiful picture when it works & I love the picture in picture. I have a newer TV but prefer this one.

 

Optional Information:
Make: Hitachi
Model: 32UX51B

Already Tried:
Tried changing the cable from one antennae to another as well as trying another cable. Don't knowwhat else to do

Submitted: 1018 days and 19 hours ago.
Category: TV
Value: $18
Status: CLOSED

Accepted Answer

Picture
Expert:  TV Tech1 replied 1018 days and 9 hours ago.

I'm surprised you're getting snow on a TV set AFTER moving it....sounds more like a cable line that isn't connected to cable.

 

You should try another TV on that cable line to see if it's Dead or not...or take your TV back over to the original connection it was using first....

 

If you dropped your TV set carrying it, you may have damaged the board the Tuner is on.

 

As for the Remote :

 

graphic

 

That "special order" tells me the TV is definitely getting OLD - that's why it's a special order, the distribution company doesn't want to stock parts on it anymore, they want their assets in a more "liquid" environment.

 

Now, did you drop your TV? Pull the TV's RF cable while moving it? That would make sense to me if you did, but just lifting it, and moving it to another room shouldn't make the tuner quit working...that's why I asked if you tried another TV on that cable line you are using--some lines can be disconnected, but installed for "future usage"

 

So let's make sure that cable line works on another TV or that TV does or does NOT work on the original cable you had it connected to.

 

I'll get the part number for your TV ....

 

Oh, this is going to take some time, your TV set was built in 1997 and it's 13 years old --that's the reason that remote control is a "special order" for sure. They stop manufacturing parts by the 12th year and now they are just depleting their stock.

 

 

Tuner part number -- HC00322

 

Location U101

 

That part is still available.

 

graphic

 

 

All you'll need is a soldering iron, some Chemwik desoldering braid, and a needle nose plier to extract the tuner and install it back on the main board. --All available at Radio Shack (get the 40 to 70 watt iron for this job)

 

But MAKE SURE you have a LIVE cable line FIRST ! You don't want to go buying a tuner when your cable line is dead and causing your symptom.

 

If you have any questions, just ask

If you are finished, please press the ACCEPT button.

 

 

Thank you.

 

 

 

TV Tech140391.5550498032

Expert TypeTechnician
Category: TV
Pos. Feedback: 97.2 %
Accepts: 4596
Answered: 8/1/2010

Experience: 30 Years experience. Authorized Warranty servicer.

Ask this Expert a Question >
 
Tweet

6 TV Technicians are Online Right Now

Ask Your Question Now
Tv Questions Date Submitted
I recently bought a 70" sharp led 3d HDTV... Haven't had it 5/9/2013
My Samsung TV model LN46B610A5FXZA has recently starting showing 5/9/2013
My 42-inch Sony LCD TV Bravia was bought in late December 2012 5/9/2013
I keep getting a no signal message from the cable box. The 5/9/2013
MY TV IS SAYING NO SIGNAL HOW DO I GET A SIGNAL? 5/9/2013
Hi. I bought a TX-R3079WH back in May of 2006 and we haven't 5/9/2013
My Vizio color TV has lost its color 5/9/2013
I have problems with my Samsung only on certain channels and 5/9/2013
Sony DVD won't work. When I turn DVD on and insert a movie, 5/9/2013
Im having problem's with my tv. It turns on but can't get channels. 5/8/2013
RSS
Next 10 >
Ask A TV Technician
Type Your TV Question Here...
characters left:

Top TV Experts

See More TV Technicians

In The News

Nbc
Washington Post
New York Times
Cnn
Learn More

How It Works

  • Ask an Expert
  • Get a Professional Answer
  • Ask Followup Questions
  • 100% Satisfaction Guarantee
Learn More
close
Find Expert answers related to your question.
Sign up using email
We will never post anything without your permission.
Already have an account? Sign in

Ask a TV Technician

Get a Professional Answer. 100% Satisfaction Guaranteed.
204 TV Technicians are Online Now
Type Your TV Question Here...
characters left:
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
Truste
Contact Us | Terms of Service | Privacy & Security | About Us | Our Network
© 2003-2013 JustAnswer LLC
  • Pearl.com
  • JustAnswer UK
  • JustAnswer Germany
  • JustAnswer Spanish
  • JustAnswer Japan