How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask TV Tech1 Your Own Question
TV Tech1
TV Tech1, Technician
Category: TV
Satisfied Customers: 5310
Experience:  30 Years experience. Authorized Warranty servicer.
Type Your TV Question Here...
TV Tech1 is online now
A new question is answered every 9 seconds

I have the Samsung LCD TV model LE32R8 for about 2 years.

This answer was rated:

I have the Samsung LCD TV model LE32R8 for about 2 years. It was supposed to have a PIP (picture-in-picture) feature. I have never been able to make it work because of the built-in digital receiver. How can I make it operate on analog mode? In my country - Greece, Europe - we have recently had (18 June) the digital receiver system for some local TV channels and since then I cannot receive CNN. Is there something I can do to make my TV analog for some channels and digital with the digital receiver top-box for others?

Actually the way PIP works is you have to use your TV tuner for one picture and ANY other INPUT for the second picture....


Knowing that, can you provide yourself with a setup that can do what you want it to do?


Maybe you should consider two digital tuners for your TV set, that way you can recieve the analog station's digital transmission AND get any Digital station that you want in PIP mode.


All you have to do is set one of the tuners to use either SCART or HDMI for CNN and get your Local stations using their Digital signal.


Other than that, attempting to get an Analog Station would require an Analog to SCART tuner box.


The KEY is to use the tuner to recieve whatever stations you need, and use the SCART/HDMI to recieve the other. CNN is really only available on the Cable box.


If you have any questions, just ask


Thank you.

Customer: replied 6 years ago.

Hi. Thanks for your answer. I just now got the chance to read it but I think I was not very clear with my question.


When I bought my TV 2 years ago, it already had a built-in digital receiver and I could receive 4 extra channels for which I had to press the DTV button on my remote control and then press the TV button to go back to the local channels and CNN. Since the beginning, though, I could not get the PIP operating, except at some point when I was messing around the digital receiver box, before 18 June which is when we got the country-wide digital broadcasting for some local channels, and I got the PIP with 2 channels on the screen (not the DVD player or another input, plus a channel) for a moment and then I lost it again. The book with the directions that came with the TV states that two channels can be played in PIP. Why couldn't I do it and why can I still not?


Now that we have in my country the digital broadcasting system for some of the local channels the only thing that changed by putting the digital receiver box is that I have a better picture on 6 of the 30 channels I used to receive, and still receive, and I have lost CNN and a local Business-Finance channel. I still have to press the DTV button on the remote control in order to watch the 4 extra channels.


I have not tried yet any of your suggestions but explain to me please what do you mean when you say that CNN is really available only on cable box. Do I have to install some specific device, and what is it? Must I have a subscription with another broadcasting service?


Please send me an answer. I do accept your answer anyway and I will accept to pay as soon as you send me the answer to this last question. Thanks for your time.

Well, the ONLY way you can get 2 different channels at the same time on your TV would be if you had TWO tuners in it.


Now you do have the DIGITAL TUNER --That works, but the problem is They turned off the ANALOG channels, so your analog signal doesn't even exist right now. That was your second tuner, now it's obsolete !


So, now you are forced to use one of your Video inputs for the second picture.


However, if you look around at some of your electronic stores, you may find a Digital to "Video output" reciever -- That will become your 2nd tuner and it connects to the Video input on your TV set, so the TV can fulfill it's need for one video input being used, and using the Digital tuner as another input.


I'm pretty sure you can search for a "Digital converter box" online. Try "dvb-t tuner box"

and see what comes up there.



As for CNN and any comments I made about that, CNN isn't FREE over the air -- we have to buy satellite or Cable services to even get it.


The only channels we get over the air is NBC, ABC, CBS, CW and PBS and some other lame channel that I don't care about.


If you get CNN without a cable or satellite, you are very fortunate.


The BEST way to explain your situation is you do need to use the Digital tuner built into your TV set along with another DIGITAL tuner that can be plugged into one of your Video inputs. When you press the PIP button, you can select different INPUTS by using your Input button on your remote. It may be labled source or input, but it's the same button you use to choose your DVD player when you want to watch that.


If you still have your instruction book for your TV set, there is a chapter that tells you which buttons you should use.


If you have any questions, just ask


Thank you.

TV Tech1, Technician
Category: TV
Satisfied Customers: 5310
Experience: 30 Years experience. Authorized Warranty servicer.
TV Tech1 and other TV Specialists are ready to help you
Customer: replied 6 years ago.
Thanks for your time. You have been very helpful.
Thanks, XXXXX XXXXX have any issues you can get back with me, by saving your last email and clicking on the URL in that email.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

  • I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache. VM United States
< Previous | Next >
  • I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache. VM United States
  • I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all. Windy USA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY

Meet The Experts:

  • Louie



    Satisfied Customers:

    25+ yrs. experience in the field and 5+ yrs. online, down to component level.
< Last | Next >
  • Louie's Avatar



    Satisfied Customers:

    25+ yrs. experience in the field and 5+ yrs. online, down to component level.
  • Rod's Avatar


    TV & Communications Sys Repair

    Satisfied Customers:

    FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.
  • Pete's Avatar


    Electronic Engineer

    Satisfied Customers:

    Over 16 years of experience installing and repairing electronics.
  • Steven's Avatar



    Satisfied Customers:

    Ma. Master Technician Lic. Authorized Warranty Support.
  • euro-pro llc's Avatar

    euro-pro llc


    Satisfied Customers:

    20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,
  • Daniel's Avatar


    Electrical Engineer

    Satisfied Customers:

    BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert
  • Conrad's Avatar



    Satisfied Customers:

    Training on many types of consumer electronics, training on Sony Samsung and JVC