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ProTV and Audio
ProTV and Audio, Sr Engineering Tech
Category: TV
Satisfied Customers: 939
Experience:  Over 25 years in TV & Audio, ISCET Certified, AAS, EET
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I have a RCA TV Guide Plus Gold Gemstar w Home Theatre Premiere

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I have a RCA TV Guide Plus Gold Gemstar w Home Theatre Premiere Model # XXXXX Lost sound! Mute is not on. I unplugged for couple of days, plugged back into the outlet, still no sound. Any suggestions, as to what could be the problem? And is it worth taking to a repair shop?
Ella

Dear JA Customer,

 

Yes, it is worth repairing if the picture quality is still acceptable.

 

Before you take it in, look at the rear of the set for a "Speaker on/off Switch" and be sure it is in the on positon.

 

Thanks for using JA

ProTV and Audio and 2 other TV Specialists are ready to help you
Customer: replied 7 years ago.
Dear JA,
Just to let you know, my RCA has an internal/external speaker switch and when I put the setting back to internal the sound works fine. It is evident that while cleaning my TV, I moved the switch.
Thanks so much for your help!
Ella

You're welcome

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