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ProTV and Audio
ProTV and Audio, Sr Engineering Tech
Category: TV
Satisfied Customers: 939
Experience:  Over 25 years in TV & Audio, ISCET Certified, AAS, EET
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I have a RCA TV Guide Plus Gold Gemstar w Home Theatre Premiere

Customer Question

I have a RCA TV Guide Plus Gold Gemstar w Home Theatre Premiere Model # XXXXX Lost sound! Mute is not on. I unplugged for couple of days, plugged back into the outlet, still no sound. Any suggestions, as to what could be the problem? And is it worth taking to a repair shop?
Ella
Submitted: 4 years ago.
Category: TV
Expert:  ProTV and Audio replied 4 years ago.

Dear JA Customer,

 

Yes, it is worth repairing if the picture quality is still acceptable.

 

Before you take it in, look at the rear of the set for a "Speaker on/off Switch" and be sure it is in the on positon.

 

Thanks for using JA

ProTV and Audio, Sr Engineering Tech
Category: TV
Satisfied Customers: 939
Experience: Over 25 years in TV & Audio, ISCET Certified, AAS, EET
ProTV and Audio and 3 other TV Specialists are ready to help you
Customer: replied 4 years ago.
Dear JA,
Just to let you know, my RCA has an internal/external speaker switch and when I put the setting back to internal the sound works fine. It is evident that while cleaning my TV, I moved the switch.
Thanks so much for your help!
Ella
Expert:  ProTV and Audio replied 4 years ago.

You're welcome

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