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ProTV and Audio
ProTV and Audio, Sr Engineering Tech
Category: TV
Satisfied Customers: 939
Experience:  Over 25 years in TV & Audio, ISCET Certified, AAS, EET
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I HAVE TURNED ON MY SAMSUNG TV AND JUST HAVE A PINK SCREEN

Customer Question

I HAVE TURNED ON MY SAMSUNG TV AND JUST HAVE A PINK SCREEN WHY IS THIS
Submitted: 4 years ago.
Category: TV
Expert:  ProTV and Audio replied 4 years ago.

Hello JA customer,

 

Thank you for your question.

 

So that I may further assist you, could you please supply the full model number of your TV?

 

Thank you for using JA, and I look forward to your response.

 

Customer: replied 4 years ago.
UE46B600VW
Expert:  ProTV and Audio replied 4 years ago.

Thank you

 

I don't show any information on file for this model number, although it does come up on the web sparsely. Is this a US marketed set?

 

Thanks



Edited by ProTV and Audio on 5/2/2010 at 4:53 PM EST
Customer: replied 4 years ago.

IM IN THE UK

 

Expert:  ProTV and Audio replied 4 years ago.

Thank you, XXXXX XXXXX may be able to help you.

 

There are several possibilities here including the LED panel, drivers, and LED controller, and Gamma settings, tint control.

 

If this just occurred all of a suddenly without making any adjustments to the gamma, tint, or from a firmware upgrade, then it would narrow it down to a hardware failure.

 

Also if this is a true LED panel, and not an LCD panel with LED lighting (some Sony sets), and it is pink on all inputs including the Menu/OSD, then I suspect the green LED driver is faulty.

 

Thank you for using Just Answer, and if you should have any additional questions,
please ask.

 


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We work on a commission as part of the deposit value. I appreciate your business.

 

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