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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have a 4 year old Toshiba 17 TV with freeview. Recently

Customer Question

I have a 4 year old Toshiba 17" TV with freeview. Recently each time I switch on, many of the freeview channels have dissappeared. Retuning brings them back but it is annoying to have to retune each time I use the TV. Is there anything I can do to stop this?
Submitted: 6 years ago.
Category: TV
Expert:  Anthony_Infotech replied 6 years ago.

Hello
Welcome

 

Could you please supply the model number usually located on the back?

 

Anthony

Customer: replied 6 years ago.
17WLT56B
Expert:  Anthony_Infotech replied 6 years ago.

Hello

 

Are you using an outdoor aerial mounted on the roof or is it inside?

 

Is the aerial a standard analogue one (usually ok)or digital?

 

I'm looking at Toshiba technical and their is a known problem with the digital tuner board for freezing on freeview not losing channels

 

Anthony

Customer: replied 6 years ago.
OUtside ariel but I run a second tv off the same ariel and that is fine. This is only a recent problem.
Expert:  Anthony_Infotech replied 6 years ago.

Hello

 

OK

Sorry no its not this I was thinking of poor signalEmbarassed

 

I just need to download the service manual (we are repair agents) however the download site is down at the mo wil get back to you later

 

Anthony