How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Rick williams Your Own Question

Rick williams
Rick williams, Technician
Category: TV
Satisfied Customers: 7430
Experience:  20 YEARS OF TV REPAIR ALSO HD, DLP LCD AND PLASMA EXPERIENCE
10191312
Type Your TV Question Here...
Rick williams is online now
A new question is answered every 9 seconds

My phillips 32 tv turns itself off 3-5 seconds after i turn

Resolved Question:

My phillips 32" tv turns itself off 3-5 seconds after i turn it on.?
Submitted: 4 years ago.
Category: TV
Expert:  Rick williams replied 4 years ago.

Hello friend, Thank you for posting your question on Just Answer! I will be happy to help you with this problem. Can you please give us some more information so I can better answer your question?

 

I have been seeing these units all year wow..

 

 

also have you any Television electronics experience?

Do you have a meter and Tools?

Are to trying to repair your Self?

Just know what to say to the tech, to keep from getting ripped off?

Customer: replied 4 years ago.

after i turn the tv it turns it self off i can turn it right back on but it shuts right back off again it wont stay on as soon i turn on the power i here a relay click after afew second the same relay will clcik and the tv turn off i i took the relay to an electronic store it is bee checked the realy was good

 

is it something i can probably fix my self iam pretty good with a soldering ironif just knew what to look for please

i have some tools but i dont have meter

 

sami

Expert:  Rick williams replied 4 years ago.
when it shuts down does it blink the LED
Customer: replied 4 years ago.

when it shut down the led turns to red color

then turn on itself with good picture and sound i didnot notice that the led bliniking

Expert:  Rick williams replied 4 years ago.
Please try to be sure, if it isn't blinking make sure the buttons aren't sticking and remove all remotes from the room
Rick williams, Technician
Category: TV
Satisfied Customers: 7430
Experience: 20 YEARS OF TV REPAIR ALSO HD, DLP LCD AND PLASMA EXPERIENCE
Rick williams and 5 other TV Specialists are ready to help you
Customer: replied 4 years ago.

dear sir

 

i dint have any remote control in the room i check it was not sticking

in case if the led is blinking what i have to check please let me know bec i was not sure it was blinking or not i have already open the tv

Expert:  Rick williams replied 4 years ago.
You can turn it on and see when it shuts down is it blinking
Customer: replied 4 years ago.
it is blinking what i ahve to do in this case
Expert:  Rick williams replied 4 years ago.

Well you will need a meter in this field to find the fault, So giving you the answer, well

(Please click on high lighted words)

 

Friend this is a very common problem with LCD and also DLP within the power supply the capacitors

Start to fail and the way you can tell is to check them visually for swelling or expanding of the top.

It will be easy to see the bad caps will not be as flat on the top as the good ones, But also you can have a bad resistor or diode and even a bad regulator. Would like for you to take your meter and place it on DC voltage the positive end on every connector that says a voltage and the negative wire to the panel this is the best ground. Turn on and see if the unit tries to climb. If you don't find one that's trying to climb, another method is to locate a short circuit. Place meter on ohms or beep test follow same procedure no voltage should be shorted to ground. And this is the problem,

Exchange them and you will be ok, Well good luck friend. And if it doesn't work make sure the power supply is sending 24v to the inverters when you turn the set on your meter should climb but won't reach 24v because unit will shut down and if so we ruled out the inverters or back light I seen this problem also caused by the signal board it has a power on command missing and it looks like the power supply is bad but actually it's the signal board, it may be labeled on the board a active high or low 5v which sends the command to the power supply.

Good luck friend, and if my efforts are appreciated, feedback and or bonus will be appreciated

Capacitor pictures inverter pictures... cold spray can be used if your set works for awhile then shuts down.

 

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache. VM United States
< Last | Next >
  • I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache. VM United States
  • I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all. Windy USA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • TV Tech1

    Technician

    Satisfied Customers:

    4800
    30 Years experience. Authorized Warranty servicer.
< Last | Next >
  • http://ww2.justanswer.com/uploads/TV/TVTech1/2013-3-25_625_TECH1Nobanner.64x64.jpg TV Tech1's Avatar

    TV Tech1

    Technician

    Satisfied Customers:

    4800
    30 Years experience. Authorized Warranty servicer.
  • http://ww2.justanswer.com/uploads/OR/OriginalSeadog/2011-7-22_191917_ProfilePicture.64x64.jpg Rod's Avatar

    Rod

    TV & Communications Sys Repair

    Satisfied Customers:

    2354
    FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.
  • http://ww2.justanswer.com/uploads/benimur/2009-03-29_003401_id_2.jpg Louie's Avatar

    Louie

    Technician

    Satisfied Customers:

    2208
    25+ yrs. experience in the field and 3+ yrs. online, down to component level.
  • http://ww2.justanswer.com/uploads/P0/p0llinate/2011-4-27_174649_tucker.64x64.JPG Nathan's Avatar

    Nathan

    Installer

    Satisfied Customers:

    1683
    Custom home theater installer, authorized dealer top brands.
  • http://ww2.justanswer.com/uploads/ST/steven.benoit/2011-4-1_194735_untitled1.64x64.jpg Steven's Avatar

    Steven

    Technician

    Satisfied Customers:

    1366
    Ma. Master Technician Lic. Authorized Warranty Support.
  • http://ww2.justanswer.com/uploads/IT/ITPeter/2011-5-3_23187_Pete.64x64.JPG Pete's Avatar

    Pete

    Electronic Engineer

    Satisfied Customers:

    1260
    12+ years experience installing and repairing electronics.
  • http://ww2.justanswer.com/uploads/3G/3guk/2011-1-15_132320_D1SC01363.64x64.jpg James's Avatar

    James

    Technician

    Satisfied Customers:

    1154
    AV Service Engineer (4 Years)