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25 Year Electronic Tech
25 Year Electronic Tech, Technician
Category: TV
Satisfied Customers: 894
Experience:  25+ Years Consumer Electronics Technician, Component Level, 10+ years Telecommunication Engineer
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My plasma TV just went black. No picture. What can I do

Customer Question

My plasma TV just went black. No picture. What can I do? Sound is OK I don't do text messaging. My E-mail I just sent was wrong. the real one [email protected]
Submitted: 6 years ago.
Category: TV
Expert:  25 Year Electronic Tech replied 6 years ago.


Good morning,

It sounds like your back light has failed, try this:


To determine if your back lights have stopped functioning do the following: Turn tv on and using a flash light or other light source, shine light directly into tv screen cup hands around your eyes and get right up to the screen and view into the screen, look very closely to see if you can make out an image, it will be faint. Try accessing the menu or changing the channels or something that would cause some graphics on the screen. If you can see an image then this indicates the back lights are not functioning, probably due to a faulty inverter board. Please let me know your results.

Thank you

Customer: replied 6 years ago.
Relist: Incomplete answer.
I There is a small amount of light at the bottom of the screen that changes with the program, but that's all.

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