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Steve G.
Steve G., Technician
Category: TV
Satisfied Customers: 17890
Experience:  VP of electronic repair company. Audio nut.
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TV

I lost the sound on my 55 Vizio TV

I lost the sound on... Show More
I lost the sound on my 55" Vizio TV
Submitted: 6 years ago.
Category: TV
Show Less
replied 6 years ago.

Hi there and welcome to Just Answer. Thanks for asking your question. I'm sorry to hear about your TV.

 

Can you tell me what you have connected to the TV and with what type of connections?

Customer reply replied 6 years ago.

Direct TV box HDMI conection to HDMI1 port

Panasonic DVD suround system HDMI2 port

Panasonic Blu-Ray HDMI3 port

Steve G., Technician replied 6 years ago.
Thanks. And is the sound gone on all three sources?
Customer reply replied 6 years ago.
Yes and i just shut everything off conected Direct TV box HDMI conection to HDMI4 port with no luck still no sound But i do have a fine picture
Steve G., Technician replied 6 years ago.

Check that you haven't accidentally turned off the internal speakers. It will be in the Audio menu.

 

Check that and let me know. I will be here if you need more help, info or have a follow up comment or question.

 

You have trusted me by placing a deposit with Just Answer. In turn, I am trusting you to click the ACCEPT button if I have been of assistance. It is the only way that I get paid for my time and research and it does not close our dialog together...we can continue with your issue. Also consider a bonus. Bonuses are...well...they're a bonus!!

Customer reply replied 6 years ago.
The speakers say on I just replaced the HDMI cable and still no luck
Steve G., Technician replied 6 years ago.
Ok, let me have the full model number and I can research further for you.
Customer reply replied 6 years ago.
VF550XVT 1a LCD HDTV