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Thank you for posting your question on Just Answer! I will be happy to help you with this problem. Can you please give us some more information so I can better answer your questions.
-Do you know what remote you have?
Please give me this information and I will be happy to assist you further.
the remote has a number in it c094501, this is with shaw cable in Alberta, Canada.
the remote comes with the shaw motorola cable box.
Looks like you have the same problem as I do...I have ATT but the same principle applies...unfortunately these remote makers cannot keep up with all the different brands and models that are coming out and sometimes there are just no codes to make it work. I have the same problem in my girls room, they are forced to use one remote for the tv volume and on/off functions and one remote for the cable. I am sorry to bring you bad news, but I have researched it and there is no code for this.
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Sorry no way...trust me I tried on mine.
I will opt out.