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Chuck Williams, Technician
Category: TV
Positive Feedback: 99.4 %
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Experience: Over 25 years of experience servicing AV electronics to component level, ISF and THX Cert.
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I have a blue screen and a flashing hour glass on my gateway

Customer Question

I have a blue screen and a flashing hour glass on my gateway 42" plasma. p42m203

Submitted: 3 years ago.
Category: TV
Picture
Expert:  Dan - Master Tech replied 3 years ago.

GreetingsCustomer what are you using for inputs/sources and how are they connected to your TV?

Are you able to access the Menu?

DanDan - Master Tech40236.1892892361

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Customer: replied 3 years ago.

no . I figured out the problem. The video module went out, on the back of the unit. 4 screws and I took it off. Once I did that it defaults to rgb. I'm using a runco processor on it anyways so I dont need any of the inputs. So It was the video input module that was looking the system up...thank you for ur trouble.

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