How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Rod Your Own Question
Rod
Rod, TV & Communications Sys Repair
Category: TV
Satisfied Customers: 4501
Experience:  FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.
14090506
Type Your TV Question Here...
Rod is online now
A new question is answered every 9 seconds

I have a Sony Trinitron Aug 1995 Model KV-32XBR85 SER # 7000310.

Resolved Question:

I have a Sony Trinitron Aug 1995 Model KV-32XBR85 SER #(NNN) NNN-NNNN

The set has been great but it started making a noise every once in awhile and the picture would mess up for a second. Well last week the picture went out completely, solid black. Sound is fine. 10 YEARS ago I would say that the flyback transformer went out but that was then and this is now. The next day I turned it on and it worked for about 4 hours. Then it wouldn't work for about 5 days when it came on for about 2 minutes. I haven't opened it up yet. Thinking about calling in service.

What do you think???????
Submitted: 6 years ago.
Category: TV
Expert:  Rod replied 6 years ago.
HiCustomer

I'm sorry no one has responded sooner. You are somewhat correct, it is the horizontal output section of the TV that is causing your problem. CRT TVs still use flyback transformers and horizontal output transistors. If the sound you are hearing is a "snap" or arcing sound, its most likely the horizontal output section - this is where the high voltage is generated.

If it is only the horizontal output transistor, these can be replaced with generic substitutes, but the flyback transformer is manufacturer unique, and although Sony parts are more readily available - a flyback transformer may not be available for a TV that old.

A serviced estimate will run about $45-$75, depending on your location. The estimate charge will apply towards labor should you decide to have it repaired. For just the horizontal output transistor - a repair cost of about $150. If it is the flyback transformer, it will be more.

Sorry its not good news.

Thanks,
Rod

Edited by Rod on 2/10/2010 at 6:06 PM EST
Rod, TV & Communications Sys Repair
Category: TV
Satisfied Customers: 4501
Experience: FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.
Rod and 2 other TV Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache. VM United States
< Previous | Next >
  • I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache. VM United States
  • I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all. Windy USA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • Louie

    Louie

    Technician

    Satisfied Customers:

    2557
    25+ yrs. experience in the field and 5+ yrs. online, down to component level.
< Last | Next >
  • http://ww2.justanswer.com/uploads/benimur/2009-03-29_003401_id_2.jpg Louie's Avatar

    Louie

    Technician

    Satisfied Customers:

    2557
    25+ yrs. experience in the field and 5+ yrs. online, down to component level.
  • http://ww2.justanswer.com/uploads/OR/OriginalSeadog/2011-7-22_191917_ProfilePicture.64x64.jpg Rod's Avatar

    Rod

    TV & Communications Sys Repair

    Satisfied Customers:

    2355
    FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.
  • http://ww2.justanswer.com/uploads/IT/ITPeter/2011-5-3_23187_Pete.64x64.JPG Pete's Avatar

    Pete

    Electronic Engineer

    Satisfied Customers:

    1624
    Over 16 years of experience installing and repairing electronics.
  • http://ww2.justanswer.com/uploads/ST/steven.benoit/2011-4-1_194735_untitled1.64x64.jpg Steven's Avatar

    Steven

    Technician

    Satisfied Customers:

    1417
    Ma. Master Technician Lic. Authorized Warranty Support.
  • http://ww2.justanswer.com/uploads/europro/2009-7-31_232635_DSC02497.JPG euro-pro llc's Avatar

    euro-pro llc

    Technician

    Satisfied Customers:

    1128
    20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,
  • http://ww2.justanswer.com/uploads/SI/SiliconSavant/2012-6-27_192716_201264172651profile.64x64.jpg.64x64.png Daniel's Avatar

    Daniel

    Electrical Engineer

    Satisfied Customers:

    1072
    BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert
  • http://ww2.justanswer.com/uploads/mistersony/2010-12-13_235638_conrad2.jpg Conrad's Avatar

    Conrad

    Technician

    Satisfied Customers:

    946
    Training on many types of consumer electronics, training on Sony Samsung and JVC