How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Tim Nolan Your Own Question

Tim Nolan
Tim Nolan, TV Repair Technician
Category: TV
Satisfied Customers: 19454
Experience:  Factory trained TV repair technician. U.S. NAVY trained.
12486280
Type Your TV Question Here...
Tim Nolan is online now
A new question is answered every 9 seconds

Why does my Sony Wega TV turn on and off by itself repeatedly

Customer Question

Why does my Sony Wega TV turn on and off by itself repeatedly? It maybe goes a couple of days without a problem and then starts turning on and off and doesn't stay on. This problem started in December. Is this a costly fix? The TV weighs a little more than 300 pounds and we are about 40 miles away from the Best Buy where we got it.
Submitted: 4 years ago.
Category: TV
Expert:  Tim Nolan replied 4 years ago.

Thank you for posting your question on Just Answer! I will be happy to help you with this problem. Can you please give us some more information so I can better answer your questions.

 

-When it wont turn on, what does the light on the front of it do?

-How old is the unit?

 

 

Please give me this information and I will be happy to assist you further.

 

Thank you,

Tim Nolan

Customer: replied 4 years ago.

Thank you.

 

We have had the set for 6 years (it was delivered by Best Buy on 1/15/04).

 

The set turns on, but sometimes it then turns right back off. Sometimes it also turns on and off repeatedly by itself. Then sometimes it is just fine for a couple of weeks. The light turns on when it is on and turns off when it goes off. I don't think I can replicate it now for sure although I could try if that is necessary -- it is unpredictable.

Expert:  Tim Nolan replied 4 years ago.

I guess I am a little confused, are you saying that when you turn it on the power light comes on but no picture?

 

Tim

 

Customer: replied 4 years ago.

Sorry. When I turn the TV on myself (as opposed to its turning itself on when I am out of the room), the red light on the front blinks 11 times then stays off but the TV picture and audio come on and stay on (at least they did just now) and I can watch it fine for an indeterminate amount of time. But sometimes it just turns off by itself. Then when I try to turn it on again it may stay on or it may turn right off again and the pattern I turn it on it turns off repeats for awhile until I give up and shut off the power source to the TV.

 

Sometimes we are sleeping upstairs and it turns on by itself and wakes us up when we hear voices downstairs and we have to go down and turn it off.

Expert:  Tim Nolan replied 4 years ago.

Well first I must say that is quite strange! I have never seen it in a Sony, I have seen it in plenty of RCA's in my time but never a sony.

 

You definitely have a problem in the system control/micro circuit, this is the only thing that could turn the set on by itself, this could be something like a bad button, a leaky transistor or a bad micro. I would say this type of a repair could run you anywhere from $200-$400 depending on what is determined to be the problem, however before calling a repairman I would play with all the buttons on the tv itself. make sure that none are sticking and that they are all doing what they are supposed to, if this does not help then you will either need a new set or a repairman at this point, I am sorry to bring bad news.

 

If you would like any additional information or have more questions please don't hesitate to ask!

 

Please never accept an answer until you are 100% satisfied and feel you can leave positive feedback. If I have answered your questions and met your needs then please press the green "accept" button. Otherwise please feel free to ask anything else to get your problem resolved. Positive feedback is always appreciated!

Thank you,
Tim Nolan

 

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache. VM United States
< Last | Next >
  • I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache. VM United States
  • I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all. Windy USA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • TV Tech1

    Technician

    Satisfied Customers:

    4800
    30 Years experience. Authorized Warranty servicer.
< Last | Next >
  • http://ww2.justanswer.com/uploads/TV/TVTech1/2013-3-25_625_TECH1Nobanner.64x64.jpg TV Tech1's Avatar

    TV Tech1

    Technician

    Satisfied Customers:

    4800
    30 Years experience. Authorized Warranty servicer.
  • http://ww2.justanswer.com/uploads/OR/OriginalSeadog/2011-7-22_191917_ProfilePicture.64x64.jpg Rod's Avatar

    Rod

    TV & Communications Sys Repair

    Satisfied Customers:

    2354
    FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.
  • http://ww2.justanswer.com/uploads/benimur/2009-03-29_003401_id_2.jpg Louie's Avatar

    Louie

    Technician

    Satisfied Customers:

    2208
    25+ yrs. experience in the field and 3+ yrs. online, down to component level.
  • http://ww2.justanswer.com/uploads/P0/p0llinate/2011-4-27_174649_tucker.64x64.JPG Nathan's Avatar

    Nathan

    Installer

    Satisfied Customers:

    1683
    Custom home theater installer, authorized dealer top brands.
  • http://ww2.justanswer.com/uploads/ST/steven.benoit/2011-4-1_194735_untitled1.64x64.jpg Steven's Avatar

    Steven

    Technician

    Satisfied Customers:

    1366
    Ma. Master Technician Lic. Authorized Warranty Support.
  • http://ww2.justanswer.com/uploads/IT/ITPeter/2011-5-3_23187_Pete.64x64.JPG Pete's Avatar

    Pete

    Electronic Engineer

    Satisfied Customers:

    1260
    12+ years experience installing and repairing electronics.
  • http://ww2.justanswer.com/uploads/3G/3guk/2011-1-15_132320_D1SC01363.64x64.jpg James's Avatar

    James

    Technician

    Satisfied Customers:

    1154
    AV Service Engineer (4 Years)