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Martin, Technician
Category: TV
Satisfied Customers: 4779
Experience:  Studied video technologies before university. I still fix TV's in spare time.
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how do i remove smartlock without the 4 digit access code

Customer Question

how do i remove smartlock without the 4 digit access code?
Submitted: 6 years ago.
Category: TV
Expert:  Martin replied 6 years ago.
HelloCustomer welcome to Just Answer.

When you get to the access code prompt "____" enter 0711, it will then say this is invalid (this is a guessing decoy error, not a real error), enter 0711 again (so essentially you enter it 2 time in total).
Customer: replied 6 years ago.
it is not working
Expert:  Martin replied 6 years ago.
This procedure should allow you to then enter a new password XXXXX go into the parental menu and disable all of it. If it don't work, there is something wrong with the TV (like setting modification that are not going trough) and the TV would need to be serviced (as 0711 is really the bypass code for that model).