How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Steve Your Own Question

Steve
Steve, Technician
Category: TV
Satisfied Customers: 1098
Experience:  Over 40 years experience ISCET Certified in Biomedical & Consumer Electronics
22470440
Type Your TV Question Here...
Steve is online now
A new question is answered every 9 seconds

I have a Mitsubishi ws 6551 that turns on for a second or two

Resolved Question:

I have a Mitsubishi ws 6551 that turns on for a second or two and shuts off. It seems to go thru the reset at least it flashes for about a minute. I then try the power and it goes on goes off. I have unplugged it for days no luck. I see below i gues the next thing is have the dm module can i check that at home some how or maybe something else?
Submitted: 4 years ago.
Category: TV
Expert:  Steve replied 4 years ago.
Hello, please check the model number on the back of the set for me? It may be missing a digit...

Please try a test for me:

Press Reset on the front panel: the timer light should flash for a minute or so, and then stop.

Press Power on the front panel: the timer light will turn on, then off.

Then, press and hold both the Menu and the Input/Device buttons on the front panel until the timer light starts flashing. It should flash a two digit code: 2-1, 2-2, 2-3, etc.

For example: 2 flashes, pause, 1 flash, a longer pause, then it repeats. You may want to try this several times to make sure the TV is giving the right code...

Please post the code: this will help determine where the problem is and what it will take to repair it.

Edited by Steve on 12/27/2009 at 8:56 PM EST
Customer: replied 4 years ago.
Ok to me it seems to be saying 2-2
Expert:  Steve replied 4 years ago.
Okay, thank you. Please post the model number so I can give you some specifics on parts, prices, repair info, etc.
Customer: replied 4 years ago.
mitsubishi ws 6551
Expert:  Steve replied 4 years ago.
There should be one more digit... such as: WS-65511, WS-65513, WS-65515 etc. Sorry for the trouble, but it makes a big difference in the parts! Smile
Customer: replied 4 years ago.
sorry about that WS 65511 lote 55 whatever that means
Expert:  Steve replied 4 years ago.
Okay, thank you. The code 2-2 indicates a short protect fault, which is usually caused by a failure in the convergence section. The typical repair involves replacing the convergence IC (integrated circuit), and testing/replacing two small pico fuses. This is a very common failure in these sets.

The replacement IC for your set is part number: STK393-110 and is available from www.encompassparts.com for $24.85. You will also need at least one (likely two) 5 Amp pico fuses. If you wish to repair this yourself, the IC is located on the large heat sink on the center (Power) PC board. The fuses are also on this board, near the center, location numbers: F9A04 and F9A05. You would need soldering equipment and very good soldering skills to replace these parts.

graphic

Here are links to the part pages:

https://www.encompassparts.com/webwiz/wwiz.asp?wwizmstr=WEB.SEE&partnumber=7894698
graphic
https://www.encompassparts.com/webwiz/wwiz.asp?wwizmstr=WEB.SEE&partnumber=7997028
graphic
If you were to call a local shop to repair this, the labor to replace these is roughly $250-275 (in my area) if the TV were brought in to the shop. Please add a trip charge if repaired in the home.

Please let me know if you have any questions, or if I can help in any way.
Customer: replied 4 years ago.
does the ic chip need to be soldered or just the fuses
Expert:  Steve replied 4 years ago.
The IC does solder in, it also has off-set legs that can be a bit tricky to get lined up in the holes. If you replace it, please make sure all of the legs are accounted for: many times the legs will fall off while desoldering, and the loose legs on the chassis will always cause trouble (Murphy's Law). One leg will already be missing on the original, and the new IC. It's also a good idea to make sure none have come loose or are touching each other after installing the new IC.
Steve, Technician
Category: TV
Satisfied Customers: 1098
Experience: Over 40 years experience ISCET Certified in Biomedical & Consumer Electronics
Steve and 5 other TV Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache. VM United States
< Last | Next >
  • I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache. VM United States
  • I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all. Windy USA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • TV Tech1

    Technician

    Satisfied Customers:

    4800
    30 Years experience. Authorized Warranty servicer.
< Last | Next >
  • http://ww2.justanswer.com/uploads/TV/TVTech1/2013-3-25_625_TECH1Nobanner.64x64.jpg TV Tech1's Avatar

    TV Tech1

    Technician

    Satisfied Customers:

    4800
    30 Years experience. Authorized Warranty servicer.
  • http://ww2.justanswer.com/uploads/OR/OriginalSeadog/2011-7-22_191917_ProfilePicture.64x64.jpg Rod's Avatar

    Rod

    TV & Communications Sys Repair

    Satisfied Customers:

    2354
    FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.
  • http://ww2.justanswer.com/uploads/benimur/2009-03-29_003401_id_2.jpg Louie's Avatar

    Louie

    Technician

    Satisfied Customers:

    2208
    25+ yrs. experience in the field and 3+ yrs. online, down to component level.
  • http://ww2.justanswer.com/uploads/P0/p0llinate/2011-4-27_174649_tucker.64x64.JPG Nathan's Avatar

    Nathan

    Installer

    Satisfied Customers:

    1683
    Custom home theater installer, authorized dealer top brands.
  • http://ww2.justanswer.com/uploads/ST/steven.benoit/2011-4-1_194735_untitled1.64x64.jpg Steven's Avatar

    Steven

    Technician

    Satisfied Customers:

    1366
    Ma. Master Technician Lic. Authorized Warranty Support.
  • http://ww2.justanswer.com/uploads/IT/ITPeter/2011-5-3_23187_Pete.64x64.JPG Pete's Avatar

    Pete

    Electronic Engineer

    Satisfied Customers:

    1260
    12+ years experience installing and repairing electronics.
  • http://ww2.justanswer.com/uploads/3G/3guk/2011-1-15_132320_D1SC01363.64x64.jpg James's Avatar

    James

    Technician

    Satisfied Customers:

    1154
    AV Service Engineer (4 Years)