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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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my mitsubishi tv has horizontal lines rolling up the scree

Customer Question

my mitsubishi tv has horizontal lines rolling up the screen
Submitted: 7 years ago.
Category: TV
Expert:  Chuck Williams replied 7 years ago.

Hi!

 

How do you get TV, is it cable, satellite, or antenna?

 

If cable, do you use a set top box or does the cable come from the wall and screw into the connector on the back?

 

If you use a high def cable box, are you using the 5 wire component video connection between the box and the TV, or are you using HDMI?

 

Do you have any other sources connected to this TV, like a DVD player, and if so, does the problem happen with it?

 

Chuck

Customer: replied 7 years ago.

what do you need to know i did not get your answer

 

Expert:  Chuck Williams replied 7 years ago.

How do you get TV, is it cable, satellite, or antenna?

 

If cable, do you use a set top box or does the cable come from the wall and screw into the connector on the back?

 

If you use a high def cable box, are you using the 5 wire component video connection between the box and the TV, or are you using HDMI?

 

Do you have any other sources connected to this TV, like a DVD player, and if so, does the problem happen with it?

 

Chuck

Customer: replied 7 years ago.
i told you cable into the back of the tv
Expert:  Chuck Williams replied 7 years ago.

I beg your pardon, I don't see where you told me anything.

 

How about a DVD player, do you have one?

 

Chuck

Customer: replied 7 years ago.

no are you going to help me

Expert:  Chuck Williams replied 7 years ago.

If you press the TV's MENU button, do you see the lines on top of the menu or does the menu look OK?

 

Chuck

Customer: replied 7 years ago.
there is no menu button
Expert:  Chuck Williams replied 7 years ago.

How old is this TV? What's the model number?

 

Chuck

Customer: replied 7 years ago.
i donot know how old it is i got it from a tv repair shop you are not helping me i am getting a refund. unless you can answer me right away
Expert:  Chuck Williams replied 7 years ago.

OK, go get your refund...