TV Repair Questions? Ask a TV Technician for Answers ASAP
Thank you for posting your question on Just Answer! I will be happy to help you with this problem. Can you please give us some more information so I can better answer your questions.
-What is the model number for the television? (this can be found on the back of the unit)
-How old is the unit?
Please give me this information and I will be happy to assist you further.
There are a couple of things that could cause this, unfortunately there is no reset for this televisions and it will have an internal failure at this point. I will try to explain the possibilities the best I can.
First you could have a failure in the power supply, we have seen some capacitors fail in your model and cause funky problems like this. If this is the case you could be looking at somewhere around $175-$200 to fix the set. IF the power supply had to be replaced you could be looking at $350
Next could be the main board, this would not be good news because you could be looking at $400-$500 for the repair (I know this is up there in the price range and most likely getting over the cost of a new set)
Lastly you could have a problem with the panel itself, this would mean a new set for sure because the part cost is more than a new set. The panel in your tv is about $800 just for the part.
Any of these could cause your problem, but it will require troubleshooting to determine the exact cause of your problem. If you have experience, and test equipment and would like to attempt some troubleshooting I will be happy to assist you, however if you do not have equipment or experience then you would need a repairman at this time to get an exact diagnosis. I am sorry that I don't have a quick fix or easy answer for you on this one, it is definitely an internal failure.
If you would like any additional information or have more questions please don't hesitate to ask!
Please never accept an answer until you are 100% satisfied and feel you can leave positive feedback. If I have answered your questions and met your needs then please press the green "accept" button. Otherwise please feel free to ask anything else to get your problem resolved. Positive feedback is always appreciated! Thank you,Tim Nolan
Since the TV just went out a warranty last month, do you have a ballpark figure what it would cost to have someone take a look at it? Unless I can narrow down an exact problem I won't know if its worth fixing. Merry Christmas, huh?!
What warranty did it go out of? (who was the warranty through)
Normal house call is around $50-$100 depending on the part of the country you live in.
Unfortunately these LCD televisions only typically last about 2 or 3 years it seems. For whatever reason these sets do not last like they should. If you decide to get a new set I would recommend a Sony LCD with a 5 year warranty this time.
I am sorry for the bad news.
Thanks for your help! I appreciate it.
Merry Christmas and Happy New Year to you and your family!!
No problem, sorry I didn't have better news for you, please let me know if there is anything else you need.