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Tatung TV model# V30CMTT. Need service manual.

 
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  • Answered by:TV Answerman
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Customer Question

Tatung TV model# XXXXXXX. Need service manual.

 

Optional Information:
Make: Tatung
Model: V30CMTT

Already Tried:
Looked everywhere for service manual. Can't find.

Submitted: 1228 days and 15 hours ago.
Category: TV
Value: $18
Status: CLOSED

Accepted Answer

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Expert:  TV Answerman replied 1228 days and 15 hours ago.

Hello and thank you for using Just Answer.

I know of one company which has this manual and have included it in the below link.

LINK

Enter your information and click "find." It will look like they do not have it, however, the results below the search window will have "V30CMTT" and "description not available." This does not mean they don't have the manual. Click on "V30CMTT" and it will bring up both the service manual and owner's manual for purchase. Click on the shopping cart beside the service manual and pay for the manual.

Be advised that we are not affiliated with Manual Universe in any way.

Rob

Expert TypeTechnician
Category: TV
Pos. Feedback: 98.2 %
Accepts: 430
Answered: 12/5/2009

Experience: Licensed to work on all aircraft and shipboard electronic systems including radar displays

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Customer replied 1228 days and 14 hours ago.

Waiting to receive email with download link to service manual. Will notify you when service manual is in my possession.

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Expert:  TV Answerman replied 1228 days and 12 hours ago.

Absolutely let me know if it doesn't work out. I send people seeking manuals to them all the time. If they start giving poor customer service, that'll end.

Have a great weekend,

Rob

Customer replied 1228 days and 6 hours ago.

As of 9:18PM I have not received an email providing me with a link to the service manual I requested.

Picture
Expert:  TV Answerman replied 1228 days and 6 hours ago.

Hmmmm...I know they've taken a half hour to an hour before. I still wouldn't worry. I know they've provided refunds to people when they discovered they didn't have the manual. Please keep me informed.

Customer replied 1227 days and 18 hours ago.

The original information you gave me was not correct. You stated " It will look like they do not have it, however, the results below the the search window will have "V30CMTT" and "description not available." This does not mean they don't have the manual. You need to direct me to a valid site or refund my payment of $18.

Picture
Expert:  TV Answerman replied 1227 days and 18 hours ago.

This screen is what I mean by it looks like they don't have it:

graphic

As lone as you clicked on the circled word and proceeded to the next screen to purchase the service manual, your order should go through for payment. If you haven't received the manual, I would call their customer service. To date, I have had no one say they didn't receive their manual. If they are unresponsive, please let me know.


Rob

Customer replied 1227 days and 18 hours ago.

They have already refunded my payment to PayPal. You mis-understood their search results "Description not available"

Picture
Expert:  TV Answerman replied 1227 days and 18 hours ago.

No. Practically any search says "description not available" even though they end up having the manual. I think they just haven't entered descriptions for their manuals.

However, that doesn't resolve your problem. I'll perform a little more research and see if I can find your manual elsewhere.

Rob

Picture
Expert:  TV Answerman replied 1227 days and 18 hours ago.

I know this will sound silly, but have you contacted Tatung for the manual? They may sell it to you. Their number is XXXXX 290111 and their email contact is info@tatung.co.uk

I'll continue to search in the meantime.

Rob

Picture
Expert:  TV Answerman replied 1227 days and 17 hours ago.

I believe I may have found a company in the UK that carries these!

LINK

Please let me know if this is a dead end as well.

Rob

Customer replied 1227 days and 14 hours ago.

From the link page you sent me. TATUNG MANUALS ARE CHASSIS BASED
5TH DIGIT IN MODEL NOS USUALLY DENOTES THE CHASSIS
e.g. T20R65 = 160CHASSIS OR D20RFG5 = F CHASSIS

In this scenario my TV would have a "M" chassis . there is no M chassis listed at this web page.

Picture
Expert:  TV Answerman replied 1227 days and 13 hours ago.

Hello yet again,

I was mistaken. I thought it was an N chassis. Are you able to call them and verify that they do not have the M chassis service manual? I'll be here tomorrow as well. Let me know. I can't seem to find an M chassis service manual anywhere.

Customer replied 1226 days and 18 hours ago.

I'm tired of pussy-footing around man. I paid you to locate me a valid service manual. I shouldn't have to be doing all this follow up searching. Either find me a valid link to the service manual I requested or refund my payment. By the way, the email address, XXXXX@XXXXXX.XXX came back as an invalid address.

Picture
Expert:  TV Answerman replied 1226 days and 17 hours ago.

I'm sending this to customer service for a refund. I apologize that we didn't find one. I would contact Tatung directly. They may be keeping it proprietary.

Customer replied 1225 days and 19 hours ago.

Thanks for your effort. Sorry it didn't work out. No need to answer.

 
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