Login|Contact Us
Question and Answer

TV

Ask a TV Question, Get an Answer ASAP!

  • Ask A Question
  • Browse Answers
  • Meet The Experts
  • How JustAnswer Works

My Samsung LN46A650 LCD TV seems to be stuck in some kind of

 
Tim Nolan's Avatar
  • Answered by:Tim Nolan
  • TV Repair Technician
  • Positive Feedback: 98.1 %
  • Accepted Answers: 18860
Verified Expert
in TV

Recent Feedback

Positive
Type your review here...
Positive
Type your review here...
Positive
Fast Response! Gave Me The Answer I Was Looking For. His Answer Was the Same As...
Positive
I would choose Tim Nolan again should the need happen again.
Positive
Was very helpful and polite. Answered honestly and gave me the information I...
Positive
The expert was great. My only problem was with the website. At the end of my...
Positive
Fast, professional, considerate.
Positive
Did not get the T.V.fixed yet wating until after christmas,At least I know what...
Positive
Sweet guy. I appreciate the info. I am now shopping for a new tv. Never had a...

Customer Question

My Samsung LN46A650 LCD TV seems to be stuck in some kind of loop. The red light by the power button blinks, I hear the normal "bong" sound like it is powering on, but I get no picture. Within a couple seconds, I hear a click like it is powering down and then the "bong" again. It does this over and over as long as it is plugged in.

 

Optional Information:
Make: Samsung
Model: LN46A650A1F

Already Tried:
Letting the on/off cycle continue for about 10 times. Holding the power button down. Leaving the power unplugged for several hours. Powering down/up the cable box. FYI, this problem started after I turned on the cable box/DVR using the cable remote without turning on the TV (so that I could record a program without turning on the TV). When I later powered up the TV with the cable remote, this endless on/off loop started. Also, for a long time now, after powering on the TV and cable box, it's taken 2-3 minutes before I could change a channel on the cable box; I assumed this was some kind of issue with the cable box, but maybe it's a TV issue.

Submitted: 1261 days and 19 hours ago.
Category: TV
Value: $24
Status: CLOSED
Picture
Expert:  Tim Nolan replied 1261 days and 15 hours ago.

There are several things that can cause this. Please tell me a little more about your situation so I know where to go with my answer.

 

What kind of information are you looking for? Trying to fix this yourself or get a good idea of what's wrong and what it will cost?

 

If you are trying to repair this yourself, what kind of electronic repair experience do you have, do you know how to use a meter and solder?

 

Please let me know!

Thanks,

Tim

 

Customer replied 1260 days and 18 hours ago.

I'm looking for something that I can do myself. I've noticed on chat boards that others have had a similar problem and some have fixed it by downloading software onto the TV via a memory stick. I'm assuming that I could not do this without being able to see a picture and being able to get to a menu. While I can do basic soldering, I do not have a meter and am not interested in trying to tackle an internal repair. I was hoping that there might be some combination of buttons on the remote control or the TV panel that would allow me to get a picture again. I did notice from the chat board that one owner let this on/off cycle continue for about 20 minutes after which they eventually got a picture. I'm wondering is there is any risk of damaging the TV by letting this cycle continue for 20 minutes or more. Thanks.

Customer replied 1260 days and 3 hours ago.

Any idea when I will get a response? I like the concept of Just Answer, but it sure seems like a slow process.

Thanks.

Picture
Expert:  Tim Nolan replied 1259 days and 20 hours ago.

Unfortunately I do not believe you need new software or a reset of any kind, there are a couple of things that can cause this but they are internal failures and will require an internal repair.

 

If you know how to use a meter I can assist you in troubleshooting the problem and completing the repair, otherwise at this point you will need a technician.

 

I do apologize for the delay, we have a very high volume right now, I will do my best to respond to you ASAP. I will be around for most of this evening so if you are available we can work through your problem.

 

Thanks,

Tim

 

Customer replied 1259 days and 18 hours ago.

Thanks for the reply. This afternoon, I let the on/off cycle go for several minutes and the picture finally came on. I checked the software release and shared with Samsung who said I was current on the software. I turned the TV off and now it is in the on/off loop again.

Customer replied 1259 days and 16 hours ago.

Your message said that you would be around this evening but it doesn't appear that you are online. Are you?

Picture
Expert:  Tim Nolan replied 1259 days and 15 hours ago.

So the set started working but now is back in the loop again? Do you know how to use a meter?

Tim

 

Customer replied 1258 days and 13 hours ago.

No, as I replied before, I do not want to tackle an internal repair. Let's end this thread. thanks for trying.

Picture
Expert:  Tim Nolan replied 1258 days and 1 hours ago.

This is a very common problem with your tv, what has happened is the power supply has failed, more specifically there are a few caps in the power supply that have most likely failed. The unit will require component replacement to get it working again. A repairman will be required for this repair, you can expect the bill to be around $300.

 

There is a very slight chance that the problem in on the main board, but I have repaired 100's of power supplies and only had one of them have a bad main board, so I do believe you have the power supply problem as I have mentioned. However if you do have a bad main board, then you could expect the bill to be around $500.

 

I am sorry that I don't have a magic button or a quick fix for you on this one, but component replacement will be required.

 

 

Please never accept an answer until you are 100% satisfied and feel you can leave positive feedback. If you would like any additional information or have more questions please don't hesitate to ask!

 

If I have answered your questions and met your needs then please press the green "accept" button. Otherwise please feel free to ask anything else to get your problem resolved. Positive feedback is always appreciated!

Thank you,
Tim Nolan

 
Tweet

4 TV Technicians are Online Right Now

Ask Your Question Now
Tv Questions Date Submitted
I recently bought a 70" sharp led 3d HDTV... Haven't had it 5/9/2013
My Samsung TV model LN46B610A5FXZA has recently starting showing 5/9/2013
My 42-inch Sony LCD TV Bravia was bought in late December 2012 5/9/2013
I keep getting a no signal message from the cable box. The 5/9/2013
MY TV IS SAYING NO SIGNAL HOW DO I GET A SIGNAL? 5/9/2013
Hi. I bought a TX-R3079WH back in May of 2006 and we haven't 5/9/2013
My Vizio color TV has lost its color 5/9/2013
I have problems with my Samsung only on certain channels and 5/9/2013
Sony DVD won't work. When I turn DVD on and insert a movie, 5/9/2013
Im having problem's with my tv. It turns on but can't get channels. 5/8/2013
RSS
Next 10 >
Ask A TV Technician
Type Your TV Question Here...
characters left:

Top TV Experts

See More TV Technicians

In The News

Nbc
Washington Post
New York Times
Cnn
Learn More

How It Works

  • Ask an Expert
  • Get a Professional Answer
  • Ask Followup Questions
  • 100% Satisfaction Guarantee
Learn More
close
Find Expert answers related to your question.
Sign up using email
We will never post anything without your permission.
Already have an account? Sign in

Ask a TV Technician

Get a Professional Answer. 100% Satisfaction Guaranteed.
201 TV Technicians are Online Now
Type Your TV Question Here...
characters left:
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
Truste
Contact Us | Terms of Service | Privacy & Security | About Us | Our Network
© 2003-2013 JustAnswer LLC
  • Pearl.com
  • JustAnswer UK
  • JustAnswer Germany
  • JustAnswer Spanish
  • JustAnswer Japan