Thank you for posting your question on Just Answer! I will be happy to help you with this problem. Can you please give us some more information so I can better answer your questions.
- Do you have this problem while watching all different devices hooked to this television? (DVD player, cable, satellite, game counsel, ect.)
Please give me this information and I will be happy to assist you further.
Ok I need you to look on the satellite remote and the tv remote...
Do you see a button that says FORMAT or PICTURE SIZE? If yes, press this button a few times until you get a picture over the whole screen.
If you do not see this button, let me know and we will continue.
If you would like any additional information or have more questions please don't hesitate to ask!
Please never accept an answer until you are 100% satisfied and feel you can leave positive feedback. If I have answered your questions and met your needs then please press the green "accept" button. Otherwise please feel free to ask anything else to get your problem resolved. Positive feedback is always appreciated! Thank you,Tim Nolan
Did you try it on both remotes, do both remotes have that button?