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PramitP
PramitP, Technician
Category: TV
Satisfied Customers: 3036
Experience:  Diploma in Electrical and Electronics from AVV University
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i have a sony sxrd and it has a green tint to the screen what

Customer Question

i have a sony sxrd and it has a green tint to the screen what could cause that and how can i get it fixed and do you have a idea how much that will cost
Submitted: 7 years ago.
Category: TV
Expert:  PramitP replied 7 years ago.
Hi,

I'm sorry to hear about your problem.

Can you tell the model no. of the TV?

Regards.

Pramit
Customer: replied 7 years ago.
the model no. KDS-R60XBR1
Expert:  PramitP replied 7 years ago.
I'm afriad this is the most infamous optical engine. Its like the E18 error of Cannon and DM module of Mistsubishi. The cost of repairing would be more than $1000. If it is under warranty then you can replace it for free, but if not then I'd suggest you get a new TV. There are several lawsuits against Sony for this. Click here for more details about the issue.
If you have any other queries then I would be glad to assist you further.

Regards.

Pramit

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Customer: replied 7 years ago.
could you findout if its still under warranty
Expert:  PramitP replied 7 years ago.
You can call 1-877-865-SONY and let them know the serial no. of your TV and they can confirm its warranty. If you have any other queries then I would be glad to assist you further.

Regards.

Pramit

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