Login|Contact Us
Question and Answer

TV

Ask a TV Question, Get an Answer ASAP!

  • Ask A Question
  • Browse Answers
  • Meet The Experts
  • How JustAnswer Works

I have a Mitsubishi Medallion HD1080 series and it keeps shutting

 
Chuck Williams's Avatar
  • Answered by:Chuck Williams
  • Technician
  • Positive Feedback: 99.4 %
  • Accepted Answers: 3774
Verified Expert
in TV

Recent Feedback

Positive
Awesome support! He made my repair seem easy, in hindsight. SO patient and...
Positive
Great Assistance in troubleshooting my TV. Accurate, Timely and very helpful.
Positive
Chuck did a great job of hand holding. Set is back but not as bright as it...
Positive
Not sure if it solved my 'programming set-up problem' but certainly gave an...
Positive
will pass this info to a very good tech I have located. Thanks
Positive
Solved my problem quickly.
Positive
Great job. He broke the bad news softly.
Positive
Very impressed with Chuck and his technical expertise!
Positive
Thanks for the reply. You confirmed what I suspected.
Positive
Chuck was most helpful. And very clear with his information.

Customer Question

I have a Mitsubishi Medallion HD1080 series and it keeps shutting off by itself. Try to turn it on and it shuts right back off. Try a little later and it will come back on but you never know when it will do the same thing again. Usually when you really wan to watch something!

 

Optional Information:
Make: Mitsubishi
Model: Medallion HD 1080 ser

Submitted: 1342 days and 17 hours ago.
Category: TV
Value: $13
Status: CLOSED
Picture
Expert:  Chuck Williams replied1342 days and 17 hours ago.

>>Usually when you really wan to watch something! <<

 

Well, that's Murphy's Law for you...

 

I need to know the model number of the TV, it will begin with WS or, possibly, WD.

 

Chuck

Customer replied1342 days and 17 hours ago.

Model # XXXXX

Picture
Expert:  Chuck Williams replied1342 days and 17 hours ago.

Do you know if it matters whether you are watching HD 1080i or standard def when it happens?

 

Does it ever happen when you are changing channels?

 

Chuck

Customer replied1342 days and 17 hours ago.

Doesn't seem to matter if it's either or.

 

Happens any time, first time we turn it on that day or even after a while when watching it.

 

Never noticed it happen when we change channels.

Picture
Expert:  Chuck Williams replied1342 days and 17 hours ago.

OK, the next time it shuts down, press the INPUT and MENU buttons (may be DEVICE and MENU on your TV) on the front panel together and hold them down for at least 6 seconds. This should cause the front LED to flash a 2 digit code. If it flashes once, then twice, then pauses and repeats, it means that the TV's computer didn't detect a problem. I'm expecting you will get a 2 flash, then another 1 or 3 flash code.

 

Let me know what the 2 digit code is.

 

Chuck

Customer replied1342 days and 13 hours ago.

Murphy's Law! As soon as I received your response @ 7:40 (your time) I went in and turned the TV on. It took this long for it to do it's thing again. Finally it suddenly shut off by it's self and I did the test and the results were: 2 flash followed by a 3 flash code.

 

 

Customer replied1342 days and 1 hours ago.

Did you receive my reply from last night yet? I did get a flash code.

Picture
Expert:  Chuck Williams replied1342 days ago.

Well, OK, a 2-3 shutdown code means that the horizontal deflection has stopped for some reason. Very odd, that's not usually an intermittent problem.

 

Are you going to attempt to fix this yourself? Do you have any electronics experience and can solder? If so, I have a couple of ideas to try, but they are somewhat in the long shot category.

 

Normally, I'd also give you a hint as to what to expect if you call a tech, but this is an oddball enough problem that the only thing a tech could do is come and replace a board and hope that's the problem or take the set to the shop, where, I guarantee you, you'll be in TV repair hell.

 

Let me know!

Customer replied1341 days and 23 hours ago.

OK, Thanks Chuck, that's kinda what we were thinking was going to be the outcome. We are going to re-evaluate our next step.

 

That's it for now, Thank You!

Accepted Answer

Picture
Expert:  Chuck Williams replied1341 days and 22 hours ago.

Is there anything else I can do for you?

 

If you found my advice helpful, would you mind clicking the Accept icon so that I may be paid for my time? I'd greatly appreciate it!

 

Chuck

Expert TypeTechnician
Category: TV
Pos. Feedback: 99.4 %
Accepts: 3774
Answered: 10/16/2009

Experience: Over 25 years of experience servicing AV electronics to component level, ISF and THX Cert.

Ask this Expert a Question >
 
Tweet

5 TV Technicians are Online Right Now

Ask Your Question Now
Tv Questions Date Submitted
Black Splotches on Sony RPTV 6/15/2013
I have a Hitachi 50sv810 TV. There was no brightness or contrast.I 6/15/2013
i have a flat screen wall mount i was watching tv then all 6/15/2013
Samsung led tv has sound and no picture? Any idea as to what 6/15/2013
I have an 40 inch acai tv that is barely every used upstairs 6/14/2013
Got up this morning and have no audio on tv. Cable connection 6/14/2013
42" LCD TV Hannspree Model: HSH1102 sporadic issue 6/14/2013
I have a Zenith DLP, Model Z56DC1D. Recently, it began to 6/14/2013
I have a Samsung LN40A550 television that developed a picture 6/14/2013
The volume on my TV stopped instantly. When I turned it all 6/14/2013
RSS
Next 10 >
Ask A TV Technician
Type Your TV Question Here...
characters left:

Top TV Experts

See More TV Technicians

In The News

Nbc
Washington Post
New York Times
Cnn
Learn More

How It Works

  • Ask an Expert
  • Get a Professional Answer
  • Ask Followup Questions
  • 100% Satisfaction Guarantee
Learn More

Ask a TV Technician

Get a Professional Answer. 100% Satisfaction Guaranteed.
204 TV Technicians are Online Now
Type Your TV Question Here...
characters left:
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
Truste
Contact Us | Terms of Service | Privacy & Security | About Us | Our Network
© 2003-2013 JustAnswer LLC
  • Pearl.com
  • JustAnswer UK
  • JustAnswer Germany
  • JustAnswer Spanish
  • JustAnswer Japan